United Airlines CTU Terminal – Chengdu Shuangliu International Airport

United Airlines operates all its arrivals and departures from Terminal 1 at Chengdu Shuangliu International Airport.If you are looking for your trip with United Airlines at Chengdu Shuangliu International Airport, no problem. You can make memorable and joyful trips with United Airlines CTU Terminal. It provides a wide range of facilities and services including Club and Lounge, dining, shopping, and free Wi-Fi access for its passengers without any trouble.The layout of the arrivals and departures area is designed to make it easy for people to find what they need and get where they’re going quickly. It is important to know about the terminal and the information of the flight from which you are flying with. It will save your time to avoid last-minute rushing.Here are the basic information of Chengdu Shuangliu International Airport.

Key Features for United Airlines Terminal CTU

Airport Name	Chengdu Shuangliu International Airport
Contant Number	Shuangliu, Chengdu, Sichuan, China
Address	+862885205555
Operating Terminal	Terminal 1
United Airlines CTU Arrival Terminal	Terminal 1
United Airlines CTU Departure Terminal	Terminal 1
Airport Code	CTU
ICAO Code	UAL
IATA Code	UA
Working Hours	24 hours
Website	https://www.laguardiaairport.com
Facebook Page	https:/www.facebook.com/United
Youtube	www.youtube.com/united
Instagram Handle	www.instagram.com/unite
Twitter/X	twitter.com/united

United Airlines CTU Arrival Terminal

United Airlines uses Terminal 1 for its arrival at Chengdu Shuangliu International Airport.They offer various services to the passengers, where the passengers can rest and have some meals before and after their flights. It has a wide range of dining options, retail stores and a comfortable seating area. Passengers who are landing at the United Airlines Arrival Terminal CTU can go to the baggage claim section and collect their belongings. Afterward, they head to the exit lane. 

United Airlines CTU Departure Terminal

The Departure Terminal of United Airlines at Chengdu Shuangliu International Airport is Terminal 1. Journey from flights can be so frustrating and anxious for all the travelers. To avoid such frustrations and stress you can take advantage of CTU United Airlines Terminal services. The terminal is equipped with facilities and amenities that meet the travel requirements of passengers. Before departing the flight you should know about every small detail of the Airport, so you do not face any difficulty to start your journey. The airline uses advanced technology to enhance passengers’ security and hygiene. 

Services Offered By United Airlines CTU Terminal

Information Desk	Gifts And Souvenirs
Pet Relief Area	Fashion And Accessories
Check-in	Family Restaurants
Grab and Go	Duty-free shops
Books, Newspapers, and magazines	Child Care Services
Medical Office	Food Court
Convenience shopping	Nursing Suits
Automated Teller Machines (ATMs)	Family Restrooms
Charging Stations	Restrooms
Nursing Pods	MetroCard Machines
Airline Lounges	Spa
Bars	Cafe
Cosmetic And Skin Care	Nail Salon
Ticket Booking and Cancellation Desk	Privilege Club
Ticket Rescheduling	Transit Information
Travel with Pets or animals	Visa-related Information
Immigration Services	Kiosk check-in
Seat Selection Enquiries	In-Flight Entertainment
Concierge Services	Delayed Flight

Booking

Passengers who are planning to book a flight with United Airlines Terminal CTU can book their tickets directly from the booking counters at the airport. The trained staff at these counters are qualified enough to assist you with your bookings. You just need to follow the instructions and requirements given by the airlines to book your flight. Request the staff to book a flight for you and they will provide you all the information regarding your booking. You can also book your ticket reservations yourself through the airline’s website and mobile app. It will save you a lot of time. You can also discuss the information of travel,  flight schedules and queries related to your booking at the desk, they will assist you accordingly.

Cancellation and Refund Policy

Sudden changes in your Plan? No worries, because United Airlines CTU Terminal allows you to cancel your ticket. You need to make sure about the policies of cancellation and refund. You can cancel your ticket within 24 hours of your scheduled departure time. Any cancellation which is not done within 24 hours, you will not get a refund from the airport. You can also use the airline’s website and mobile app to cancel your ticket. According to some passengers, online cancellation is much better than canceling in person, it saves a lot of time and effort.

If you cancel your flight due to serious illness, you can submit a request to refund those fees. If you book your ticket through any travel agency, the fees will be refunded to the travel agency when you cancel your ticket. Credit card refunds will be processed within 7 business days of the request. All other refunds will be processed within 20 business days of the request.

Check-in Options

Check-in and security procedures are part of the process before preparing for flight. CTU United Airlines Terminal offers multiple check-in options for the passengers to ensure a stress-free flying experience and for a smooth journey.

The check-in options includes:-

• Online or web check-in:- Check-in online through the airline official website will save your time by skipping the waiting line and providing you convenience like seat selections and meals. Through online check-in, you will receive your boarding pass on your mobile phone, so you can print them. 
• Mobile App:-This reduces the chances of unexpected hiccups, ensuring a smooth transition from the check-in counter to the boarding gate.
• Self-service kiosks:- It offers numerous advantages, including faster service, reduced labor costs, improved accuracy, and enhanced customer experience. It is a process which reduces waiting times, and provides customers with greater control and convenience.Kiosks minimize the risk of human error in order processing and payments.  It allows staff to focus on other tasks. 
• At the airport counters:- You can directly drop off your luggage at the counter, your time can be saved if you are traveling with a checked bag. If you want a physical boarding pass, the counter will provide you. If you have complex baggage needs or need help with special requests, counter staff can provide assistance. 

Baggage Allowance 

United Airlines’ baggage policy specifies that generally checked baggage must not exceed 62 inches (linear), including handles and wheels, and is subject to weight limits. The weight limits vary based on the class of travel and the status of the MileagePlus member. Basic Economy passengers are allowed only one personal item and if the baggage allowance exceeds the limit, you may need to pay additional fees. 

Lost and Found Department

In the hustle and bustle of travel, it is very common for items to get misplaced. If passengers lose their belongings at Chengdu Shuangliu International Airports Terminal 1, they can contact the Lost & Found Department by filling out an online form or by calling the Airport. The airline’s helpful team will help you to get your belongings quickly. To claim a lost item, passengers are required to provide proof of ownership. There is no fee for retrieving lost items from Chengdu Shuangliu International Airports Lost & Found Department, but shipping costs may be incurred if necessary. The advice for the passengers is to put a contact number or an email inside your luggage to facilitate the return of the lost item. 

Food Options

United Airlines offers a wide range of quick-service food at the Chengdu Shuangliu International Airport for the passengers. It offers sit-down dining and grab-and-go including restaurants also. Here you can have the taste of every delicious meal. They offer several food and drinks, including snacks, bar service, and nonalcoholic beverages. 

If you want to know more about up to date information of the menu you can visit Chengdu Shuangliu International Airport Website.

Restroom Services

Trip can be so hectic, restroom is the only place where you can rest peacefully without any stress and tension. You can take advantage of the airport’s restroom services. They offer various types of restrooms according to your needs. You can take advantage of their modern restrooms with touch-free entry, sinks, and  hand dryers. The restrooms at Chengdu Shuangliu International Airport are well-maintained, well groomed, and clean.  They provide family restrooms for families also. 

Apart from the restrooms, nursing rooms are also provided for mothers and infants to fulfill their needs.

Lounges

CTU United Airlines Terminal offers lounges and facilities for all passengers to get away from the hustle and bustle of the trip. These lounges provide a quiet space in the airport to relax, work, dine, or drink. You can relax here and feel free to enjoy all its services. Passengers are offered light snacks, free food and drinks, comfortable seating, and a full-service bar to enhance the travel experience. Not to forget, unlimited internet connection, which is provided by United Airlines CTU Terminal to be in touch with the world. The lounges have facilities including well-maintained and wellness rooms, phone booths, outlets to charge your devices, children’s play area, televisions, and newspapers & magazines. Lounge access is available at the point of the airport during departure or arrival. You can only use your membership card and same-day Boarding Pass to access the lounges. There is no guest access for the lounges, you can not bring a guest with you. 

Special Assistance

The United Airlines CTU Terminal has helpful workers to help all the passengers who need special assistance. It makes sure no barriers come in the way of your journey. Therefore, the airport and the airline, together, provide special assistance on request of the passengers. You can contact United Airlines in advance to arrange oxygen requirements, wheelchair service, and other related arrangements. 

Travel with Pets 

United Airlines permits small, domesticated cats and dogs to travel on the flight with the passengers at Chengdu Shuangliu International Airport. Trained service animals are permitted to travel in the cabin with individuals who are physically disabled, or other disabilities that require assistance. Only dogs will be accepted as service animals. The pet should fit in the carrier provided by the airlines that can be stored under the seat in front of the passengers. Pets should be removed from their carriers when passing through security only for screening purposes. Two pets per person are allowed. An additional seat must be purchased for the second pet. Reservations for pet travel can be made online or by calling customer care service.

There are also pet relief areas available in the airport where your pet can eat, rest, drink and play. It includes drainage systems, waste disposals and bins for your pet’s hygiene. 

List of All United Airlines Terminals.

Map Route Of CTU Airport

Frequently Asked Questions (FAQS)