If you are flying with Alliance Air, your journey will start and end at Terminal 1 at Shaheed Bhagat Singh International Airport (IXC). Whether you are departing for an exciting trip or arriving back in Shaheed Bhagat Singh International Airport, knowing your way around the terminal can make your experience smoother. From check-in and baggage handling to finding your gate, it is important to be aware of each step in the process. In this guide, we’ll walk you through everything you need to know about Alliance Air’s Terminal 1 operations, including key services, airport facilities, and helpful information for a hassle-free journey. Let’s dive in!
Important Details About the Alliance Air Terminal
Before heading to the airport, it is always good to plan your time carefully. If there are any delays or changes, get in touch with the airport staff. Here’s everything you need to know about Alliance Air at Shaheed Bhagat Singh International Airport Terminal 1.
| Airport name | Shaheed Bhagat Singh International Airport |
| Address | New Civil Air Terminal Chandigarh International Airport, Sahibzada Ajit Singh Nagar, Punjab 140306 |
| Airport Code | IXC |
| Contact Number | 0172 224 2004 |
| Airline Name | Alliance Air |
| Contact Number | 044 4255 4255 |
| Terminal | Terminal 1 |
| Official Website | https://www.allianceair.in/ |
| Twitter/ X | x.com/allianceair?s=20 |
| Youtube | www.youtube.com/@allianceair7090 |
Alliance Air Shaheed Bhagat Singh International Airport Terminal 1 Departures Facilities
When departing from Terminal 1 with Alliance Air, you will follow a simple but essential process to ensure a smooth start to your flight.
Flight Check-in
At Alliance Air Shaheed Bhagat Singh International Airport Terminal 1, your first stop is the check-in counter. Here, you will need to provide your ID, flight details, and any other required documents. If you prefer a quicker process, you can check in online or use the self-check-in kiosk at the airport. After verification, you will receive your boarding pass, and you are ready to move to the next step. Checking in online before arriving at the airport helps save time and offers a more relaxed start to your journey.
Checked Bags Submission
If you have any checked baggage, proceed to the baggage drop-off counter. The staff will weigh your bags and ensure they meet the weight and size limits. Each bag will receive a tag with your flight details for tracking. If your bag exceeds the allowed weight or size, you may need to pay additional fees, so it is important to double-check your baggage allowance before heading to the airport. If you are unsure about the size or weight, it is always a good idea to weigh your bags in advance.
Passing Security Checkpoint
Once you have completed check-in and checked in your bags, head to the security checkpoint. Here, you will go through an X-ray machine along with your carry-on bags. To ensure the process goes smoothly, remove your shoes, outerwear, and electronics beforehand. Follow the instructions from the security staff to make sure you are ready for screening. After clearing security, you will enter the departure hall, where you can relax and wait for your flight.
Entering Departure Hall
After passing through security, you will enter the departure hall at Terminal 1. This is where you can wait for your flight. The departure hall is equipped with comfortable seating, and there are plenty of shops, restaurants, and amenities to explore. you will also find information screens that provide real-time updates about your flight status, helping you stay informed. Whether you are grabbing a bite to eat or doing some last-minute shopping, the departure hall offers a convenient place to relax before you board.
Alliance Air Shaheed Bhagat Singh International Airport Terminal 1 Arrivals Facilities
When you land in Shaheed Bhagat Singh International Airport, you will arrive at Terminal 1, where the next steps in your journey will unfold. Here’s what to expect when you arrive.
Baggage Claim
After exiting the plane, head to the baggage claim area to collect your checked luggage. The airport staff will direct you to the correct carousel, where your bags will arrive. Be sure to check the information screens for the correct baggage claim carousel. If your luggage doesn’t show up or if it is lost, head to the Lost and Found department for assistance. The staff will help you locate your belongings.
Immigration and Customs
If you are arriving internationally, your next stop will be immigration. you will need to present your passport and other relevant travel documents for inspection. After immigration, proceed to the customs area, where you will declare any goods that may be subject to duty or restrictions. Be sure to follow the guidelines on what you can bring into the country. Once cleared, you can collect your checked bags and move on to the next part of your journey.
Ground Transportation
Once you have cleared customs and collected your luggage, you will be ready to head out of the airport. Terminal 1 is well-connected to city and surrounding areas with various ground transportation options. Whether you are taking a taxi, bus, shuttle, or renting a car, you will find clear signage and friendly staff to help guide you to your next mode of transport. These services make it easy to reach your destination from the airport.
Passenger Facilities and Services at the Terminal
Terminal 1 offers a range of useful facilities to make your journey as smooth as possible. Whether you are waiting to depart or just arriving, you will find everything you need here.
Airport Parking
If you are planning to drive to Terminal 1, there are a variety of parking options available. Whether you are just dropping someone off for a quick flight or need to park your car for an extended trip, you will find it all here. Short-term parking is perfect for quick drop-offs, with easy access to the terminal. For longer stays, the long-term parking options are close by and budget-friendly. This makes it convenient for you to park without worrying about distance or availability, leaving you free to focus on the journey ahead.
Baby Care Rooms
Traveling with young children? Terminal 1 has dedicated baby care rooms, offering a comfortable, private space for parents to take care of their little ones. Whether you need to change diapers, feed your baby, or simply give them a break from the hustle and bustle of the terminal, these rooms are a peaceful retreat. The baby care rooms are equipped with changing tables, seating, and sometimes even microwave facilities for warming baby food. it is a great way to ensure your child’s comfort during your travels.
Baggage Storage
Need to store your luggage for a few hours or even a day? Terminal 1 has convenient baggage storage facilities available. This service is especially useful if you have a long layover, or if you are just passing through and want to explore the city without carrying heavy bags around. The storage is secure, allowing you to enjoy the airport or the city without the weight of your luggage. It is a simple and efficient service that makes traveling lighter and more enjoyable.
Banking Services
Whether you need to grab some cash or exchange currency, Terminal 1 has got you covered. There are multiple ATMs around the terminal, so you can easily withdraw cash as needed. If you are traveling internationally and need to exchange money, there are currency exchange counters too. This ensures you are always ready for your trip, whether you need a bit of local currency or just want to top up your cash supply before heading to your next destination.
Charging Points
Running low on battery? Don’t worry, Terminal 1 has plenty of charging points available. These are conveniently located throughout the terminal, so you can easily plug in your devices while you relax or wait for your flight. Whether it is your phone, tablet, or laptop, there’s a spot to charge up and stay connected. These charging stations are often near seating areas, making it easy to stay comfortable while you power up for the journey ahead.
Rest Areas
Need a moment of peace and quiet before your flight? Terminal 1 offers rest areas where you can kick back and relax. These areas are ideal for unwinding in a calm space, whether you need to catch up on some sleep or just take a break from the busy terminal. With comfortable seating and a quieter environment, you can recharge before your flight without the distractions of the terminal crowds. it is the perfect place to recharge your energy and prepare for the journey.
Airport Lounges
If you are looking for a more relaxed experience, consider visiting one of the airport lounges in Terminal 1. These lounges offer a peaceful and comfortable environment to unwind, with cozy seating, light refreshments, and a quieter atmosphere away from the busy terminal. Whether you are catching up on work, enjoying a snack, or simply escaping the crowds, the lounges provide a haven of comfort before you board. it is a great option if you are seeking a little extra comfort before your flight.
Lost and Found
Losing something at the airport can be stressful, but Terminal 1 has a Lost and Found service to help you track down any misplaced items. Whether it is a bag, wallet, or personal item, the helpful staff at Lost and Found will assist in locating your belongings. Simply head to the Lost and Found desk, and they will take care of the rest. If they have your item, they will ensure you get it back as soon as possible, making your airport experience a little less stressful.
Prayer Rooms
For those who need some quiet reflection or a moment of peace, Terminal 1 offers dedicated prayer rooms. These rooms provide a serene space for prayer or meditation, away from the hustle and bustle of the terminal. Whether you are traveling for business or leisure, it is a calm place to center yourself before your journey. The prayer rooms are thoughtfully designed for comfort and privacy, ensuring that all passengers can have a moment of peace before or after their flight.
Spa Services
If you are looking to relax and unwind before your flight, head to the spa services available in Terminal 1. Whether you need a massage, facial, or just some time to de-stress, the spa offers a range of treatments designed to help you feel rejuvenated. it is the perfect way to ease the tension from travel or simply treat yourself to a moment of luxury before you board. After a relaxing spa treatment, you will feel ready to take on the next part of your journey with renewed energy.
Final Thoughts on Alliance Air IXC Terminal
Now that you are familiar with the essential information about Alliance Air and Shaheed Bhagat Singh International Airport, you can confidently navigate Terminal 1. Whether you are departing or arriving, the key to a stress-free experience is preparation. Arrive early, stay informed, and make use of the numerous services available to you at IXC.
List of all Alliance Air Terminals.
Map Route Of IXC Airport
Frequently Asked Questions (FAQs)
Alliance Air operates from Terminal 1 at Shaheed Bhagat Singh International Airport (IXC).
Yes. Many retail stores, apparel, and accessories stores are open in IXC for the travelers passing by.
The ticket counter for Alliance Air is in the departure area at terminal 1 at Shaheed Bhagat Singh International Airport.
You can call an Uber or a local taxi outside the arrivals gate or take public transport to and from the ground transport level. A rental car facility is also available.
Yes. Free WiFi is available throughout the terminals of the airport for all those flying from or landing there.
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