If you are looking for a comprehensive guide about Singapore Airlines KNO Terminal, then you are most certainly at the right place. This blog covers everything you need to know. From understanding the layout of the terminal and details about the check-in process to all the available amenities lined up for your convenience. This informative guide has you covered. Read till the end for everything you need to know about Singapore Airlines Kualanamu International Airport.
Airline and Airport Information
| Airport Name | Kualanamu International Airport |
| Singapore Airlines Official Website | www.singaporeair.com |
| Working Hours | 24 hours |
| Headquarters | Singapore Airlines Ltd. Airline House 25 Airline Road Singapore |
| ICAO Code | SIA |
| Official Contact | 65 6223 8888 |
| Airport Name | Kualanamu International Airport |
| Airport Address | Jl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia |
| Terminal Phone Number | +626188880300 |
| Airport Code | KNO |
| www.facebook.com/singaporeair | |
| Twitter/X | www.x.com/singaporeair |
| www.instagram.com/singaporeair | |
| YouTube | www.youtube.com/singaporeair |
Available Facilities at Singapore Airlines KNO Terminal
- Check-In Counters: Singapore Airlines Kualanamu International Airport – KNO Terminal conducts thorough check-in counters at Row C for all passengers of Economy, Business, and First Class.
- Security and Immigration: The efficient security procedures ensure quick transit for all passengers and minimize waiting time even during busy hours.
- Lounges: The passengers have access to various premium lounges such as the Marhaba Lounge which is equipped with efficient facilities including fascinating dining options, comfortable seating arrangements, and relaxing showers.
- Duty-Free Shopping: The KNO Terminal has a diverse range of retail options and shopping destinations, including electronics, luxury brands, and selected local souvenirs.
- Dining Options: Passengers can indulge in enjoying a delightful variety of international cafes and explore through cuisines across the terminal.
Amenities
| Currency Exchange | Airport Lounges |
| Restaurant and Cafes | Meeting Rooms |
| Play Area for Children | Internet Connections |
| Baggage Storage Area | ATMs/Cash Machines |
| Food and Drinks Options | Airport Transportation |
| Tax Refund | Duty-Free and Shopping |
| Rest Zones | Airport Hotels |
| Handicap Services | Charging Stations for Electronic Devices |
Services offered at Singapore Airlines KNO Airport
| Flight Booking | Flight Cancellation |
| Check-in | Flight Change |
| Seat Selection | Seat Upgrade |
| TSA Precheck | Lost and Found |
| Food Services | Baggage Services |
The In-Flight Experience Offered by Singapore Airlines
If you are flying with Singapore Airlines from Kualanamu International Airport. You are bound to have an experience that is rich with comfort, luxury, and service that ensures a top-tier experience.
- First Class: Fully enclosed suites with unmatched luxury, gourmet dining services and eateries, and services personalized to the passenger’s needs.
- Business-Class: Relaxing seats with the lie-flat feature, efficient entertainment systems, and premium dining options.
- Premium Economy: Extra legroom, upgraded dining, and priority boarding.
- Economy Class: Quality meals and entertainment options via KrisWorld along with spacious seating options for all passengers.
Special Assistance at KNO
Seek Flight Booking Help
If you’re planning to book a trip with Singapore Airlines, the helpdesk at the Singapore Airlines KNO terminal is your best resource. They can help you navigate the booking process and find the best options that suit your budget. Reach out in person, by phone, or via online chat for personalized support that simplifies your flight booking experience.
Understanding Seat Upgrade Options
At the Singapore Airlines KNO terminal helpdesk, you can learn about the available upgrade options and any associated costs. The staff will guide you through the upgrade process, ensuring you manage your booking effectively and enjoy a more comfortable travel experience.
Flight Cancellation Assistance
If you need to cancel your Singapore Airlines flight, the helpdesk at KNO is here to support you. Whether your cancellation is voluntary or due to an airline-initiated change, they can assist you with the process, including online cancellation via the official website or app.
Dealing with Baggage Concerns
For issues related to lost, delayed, or damaged luggage, the helpdesk at the Singapore Airlines KNO Terminal is ready to assist. Simply provide the staff with details about your baggage situation, and they will help develop a strategy to recover your items.
Infant and Child Travel Information
Traveling with infants or children requires understanding the airline’s policies, and the Singapore Airlines helpdesk at KNO can provide all the information you need.
Unaccompanied Minor Service
For young travelers flying alone, Singapore Airlines offers an unaccompanied minor service designed to ensure safety and comfort. You can arrange this service by contacting the helpdesk at the KNO terminal. The experienced team will oversee every aspect of the journey.
Disability Assistance
Singapore Airlines Kualanamu International Airport – KNO Terminal offers comprehensive support for travelers with disabilities. Request services in advance to guarantee comfort.
Conclusion
With being renowned across the globe as one of the world’s best carriers. And having been ranked as a 5-star airline, travel confidently with Singapore Airlines KNO Terminal at the Kualanamu International Airport. Its efficient customer support throughout the journey as well as the many amenities offered. It combines efficiency, luxury, and world-class services. With the help of this guide, we hope you enjoy a well-planned, stress-free journey with Singapore Airlines at KNO Terminal.
List of all Singapore Airlines Terminals
Map Route Of KNO Airport
Frequently Asked Questions (FAQs)
Singapore Airlines is located in Terminal 1 at the Kualanamu International Airport – KNO Terminal.
Yes, Passengers can not only get a wheelchair and lifts but there are even animal relief areas for those traveling with guide dogs and service animals.
Yes. There are many stores where you can enjoy your retail therapy during your travels from the airport.
Yes. Passengers can easily access the airport’s free WiFi.
No, Passengers at KNO International Airport can not stay overnight. However, those who have layovers during the day can use the lounge areas with seating and quiet spots.
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