Air Canada MEL Terminal – Melbourne Airport

Air Canada is a well-known and the largest airline in the country by passenger fleet size. Air Canada uses Terminal 1 for its operations at the Melbourne Airport. This terminal is a busy hub that prioritizes its passengers in terms of services and amenities. Passengers can find various services such as easy reservation, cancellation, security, and customs. While traveling at the Air Canada MEL Terminal, if you face any trouble, contact the Melbourne Airport customer care staff. They are professionals at their work and know every single detail about Melbourne Airport. Moreover, you can read this guide carefully to make your journey stress-free from the beginning to the end. 

Important Information of Air Canada MEL Terminal

Air Canada MEL Arrival and Departure Terminal

Air Canada utilizes Terminal 1 for both its arrival and departure at Melbourne Airport. Terminal 1 is the well-facilitated terminal. When you arrive, you can follow a step-by-step procedure, like baggage claim, immigration, or customs. Also, if you face any problem, you can take help from the committed staff, who are always ready to assist you, because they know traveling is fun but tiring at the same time. Although the first thing you have to do is claim your baggage from the baggage claim area, go through the immigration process, and customs. After clearing all the processes, you can relax in a comfortable seating area or access the lounge tickets, or you can exit the terminal. 

As many travelers think departure is hectic, but if you fly with Air Canada, you don’t need to worry about anything. Air Canada Terminal MEL  recommends you arrive at least three hours before your international flight. So you have enough time to do Melbourne Airport processes, such as check-in, if you haven’t done it online.  Baggage drop off, customs, and find your boarding gate, and wait for your flight announcement. Till then, you can take advantage of Melbourne Airport services such as duty-free shopping, accessing airport Wi-Fi, or you can order your comfort food. 

Services and Amenities Available at the Air Canada MEL Terminal

Ticket Reservation 

Air Canada Terminal MEL provides you with a wide range of facilities to book your flight tickets, such as online booking, booking at the Melbourne Airport, or through travel agencies. Through online booking, you have many advantages, including you can modify your booking, make desired changes. Also, you can change your flight itinerary and make changes to your flight dates and timing according to your schedule. You can also book your flight tickets through the travel agencies if you are not confident with online booking. Travel agents can handle the entire booking process, from selecting flights and confirming reservations to managing changes and cancellations, providing you with peace of mind. 

Additionally, booking flights directly at the Melbourne Airport can help you in situations where you need immediate assistance, flexibility for last-minute travel, or prefer in-person transactions. Melbourne Airport ticket counters offer direct interaction with airline staff, allowing for immediate answers to questions and resolution of travel issues. 

Check-in Options 

Air Canada MEL Terminal provides a wide range of check-in option, which includes online check-in, kiosk check-in, or check-in at the Melbourne Airport. Here is detailed information about the check-in option.  

• Online check-in – Online check-in allows you to check into your flight from 24 hours before departure, often using your confirmation number or reservation details. This process can be done on the airline’s website or mobile app. You can also select your preferred seat online and get a boarding pass, either physical or on mobile. 
• Kiosk check-in – Kiosks at Melbourne Airport allow you to check in for flights, print boarding passes, and potentially manage your checked luggage. Kiosk machines often include features like scanning passports or flight confirmation codes, and allowing you to modify your seats according to your preferences. 
• Airport check-in – Check-in at the Melbourne Airport is a convenient options, which help those who are not familiar with online check-in or kiosk check-in. You can also interact with staff, who are always ready to guide you throughout your journey. 

Lost and Found Desk 

While traveling with Air Canada, if you lose something on the flight, airport, or near the terminal, you can contact the dedicated lost and found desk. You simply submit your report on the lost and found desk, and the staff will ask some necessary questions about your missing luggage, such as colour, size, weight, or where you last saw your lost item last time. This information will increase the chances of finding your lost item as soon as possible.

 There are highly skilled staff who are always available to assist you and solve any queries, such as delayed baggage, damaged luggage, or lost luggage. Furthermore, if you exit the terminal, you can submit your report online through the official website of the airline. Once the staff finds your lost luggage, they will contact you through your email or contact number. So, it’s recommended to stay updated about your lost item through the website or by connecting with the lost and found desk.   

Special Assistance 

Air Canada offers a wide range of special assistance services to help travelers with various needs, including those with disabilities, medical conditions, and other specific requirements. These services aim to ensure a seamless and comfortable travel experience for all passengers. It is recommended to inform the airline to submit your special assistance request at least 48 hours before your scheduled departure flight. 

Also, Air Canada MEL Terminal provides wheelchair assistance at Melbourne Airport including transfers to and from the aircraft and assistance with boarding and deplaning. Furthermore, Air Canada offers services to help those with hearing or visual impairments travel with ease, including communication options and assistance with navigating the Melbourne Airport. Moreover, these services aim to ensure a seamless and comfortable travel experience for all passengers. 

Pet Travel Services 

Air Canada provides pet travel services that allow passengers to bring their dogs and cats either in the cabin or the cargo hold. For in-cabin travel, pets must be small enough to stand, turn around, and lie down comfortably in their carrier, which must fit under the seat in front of passengers. Only one pet per passenger is allowed in the cabin, and certain seating restrictions apply. Also, if your pet exceeds the weight limit, then it will be transported in the cargo holds, which have the same temperature as the passenger cabin. So you don’t have to worry about your pet’s safety and comfort. This option is suitable for larger animals, who exceed the weight limit. 

In-flight Services 

Air Canada offers a range of in-flight services, including complimentary meals and beverages, in-flight entertainment, and Wi-Fi access. Specific services vary depending on the flight length, cabin class, and destination. 

• In-flight entertainment –  Air Canada provides a variety of entertainment options, including movies, TV shows, music, audiobooks, and podcasts. They also offer live TV on select flights and entertainment access on personal devices on Air Canada flights. 
• Food and beverages – Air Canada provides complimentary meal service, which is typically offered on longer flights with a choice of hot meals, salads, and desserts. Shorter flights may offer snack trays and bar service with a selection of beverages. Special meals can be ordered up to 24 hours before the flight. 
• Wi-Fi Services – Air Canada provides in-flight Wi-Fi services, so passengers can send emails, communicate, or attend their important meetings. Also, kids can play online games, so they stay entertained during the whole flight. 

Ground Transportation

Air Canada MEL Terminal offers various ground transportation options to connect passengers between airports and cities. It includes car rental, shuttle services, local buses, ride-shares, or other local transportation services. These services are affordable for each passenger, and it is easy to find. Also, with these services, you can reach your destination safely on time. 

Parking Facilities 

Air Canada offers several parking facilities, like short-term parking and long-term parking. Here is detailed information about parking facilities. 

• Short-term parking – Short-term parking is designed for travelers who are only leaving their car for a few hours, or maybe up to a day. It is a convenient option for those who are picking up or dropping off someone at the Melbourne Airport.
• Long-term parking – long-term parking is designed for travelers who want to park their vehicle for a long period of time, like a week or a month. Also, it is less expensive than short-term parking, and it provides security for your vehicle when you are away. 

List of all Air Canada Terminals Globally.

Melbourne Airport Location Map View

Frequently Asked Questions