Turkmenistan Airlines DYU Terminal – Dushanbe International Airport

While traveling with Turkmenistan Airlines, your journey is more than just getting from one place to another; it’s about enjoying an exceptional travel experience from the moment you arrive at the Terminal. Turkmenistan Airlines uses Terminal 1 for both its arrivals and departures at Dushanbe International Airport. Their skilled team is dedicated to treating every traveler as a valued guest, from friendly service to personal assistance. The staff are always ready to ensure your trip is smooth, comfortable, and stress-free. From easy check-in to helpful support along the way, the airlines aim to make your travel experience special. This guide offers a glimpse into what the Turkmenistan Airlines DYU Terminal has to offer. With thoughtful amenities and attentive care, the airlines go beyond transportation to make your entire journey more enjoyable.

Key Overview of Turkmenistan Terminal DYU 

Turkmenistan Airlines DYU Arrivals Terminal

Turkmenistan Airlines flights arrive at Dushanbe International Airport through Terminal 1, which is designed to make travel easier for passengers. The terminal has modern services and comfortable lounges where you can relax. Turkmenistan Airlines uses this terminal to give you a smooth and stress-free travel experience. 

Arrival Procedures Of DYU Turkmenistan Terminal

Disembark the Aircraft: Exit the plane and follow the signs to the arrivals area.

Proceed to Immigration: Go through passport control. Choose the correct line based on your nationality or visa status.

Collect Your Luggage:  Head to the baggage claim area and retrieve your checked bags.

Clear Customs: Proceed through customs. Choose the correct lane depending on whether you have items to declare.

Exit to Arrivals Hall: After customs, enter the public arrivals hall where you can meet others or access airport services.

Access Transport Options: Find taxis, buses, trains, or rental car services outside the arrivals hall.

Connecting Flights (if applicable): Follow signs for flight connections, complete transfer security screening, and continue to your next gate.

Turkmenistan Airlines DYU Departure Terminal

Turkmenistan Airlines departs from Terminal 1 at Dushanbe International Airport. This choice shows the airline’s commitment to giving passengers a smooth and comfortable travel experience. Terminal 1 is a busy place with many services and facilities, and it’s the starting point for many international flights. 

Departure Procedures Of Turkmenistan Terminal DYU 

Arrive Early: Try to arrive at the airport about 3 hours before your flight. This gives you enough time for check-in, security, and finding your gate.

Check-In: You can check in online before your trip or at the airline counter. Make sure to have your passport and booking details ready.

Drop Off Your Bags: If you have checked luggage, take it to the bag drop counter after checking in. Staff will tag and send your bags to the plane.

Go Through Security: At security, show your boarding pass and put your bags, liquids, and electronics in trays. You will also need to remove jackets or belts if asked.

Go to the Gate and Board: When your gate is announced, follow the signs to reach it. Wait for your group to be called, then board the plane in order.

Helpful Services and Amenities Available at the DYU Turkmenistan Terminal

Check-in Options 

Here are the different ways you can check in for your Turkmenistan Airlines flight, making your airport experience easier and faster: 

• Online Web Check-In: You can check in via the airline’s website or app starting about 24–48 hours before departure. Print your boarding pass at home or receive it by email to save time at the airport 

• Mobile Check-In: Use the Turkmenistan Airlines mobile app to check in on your phone. You will  get an e-boarding pass via email, which you can show at security or print if needed.

• Airport Counter Check-In: If you prefer assistance, head to the airline’s check-in desk. Show your booking and passport, and the staff will issue your boarding pass and check your luggage.

Baggage Allowance 

Turkmenistan Airlines offers different baggage allowances based on your travel class to ensure a comfortable and convenient journey: 

• Business class passengers can carry up to 40 kg of checked luggage for free, while economy class passengers can carry up to 20 kg.

• In both classes, hand luggage should not weigh more than 7 kg and must be within the size limit of 50×40×20 cm. You can also bring a small duty-free bag (up to 3 kg and no larger than 40×30×15 cm).

• If your luggage weighs more or you bring more than allowed, it will be counted as excess baggage, and you’ll have to pay extra

Special Assistance 

Turkmenistan Airlines is committed to providing reliable and personalized support to passengers needing special assistance. Here is a brief explanation about Special assistance: 

• Turkmenistan Airlines is dedicated to supporting passengers who require special assistance, including those with disabilities, reduced mobility, elderly travelers, and unaccompanied minors.

• Passengers should notify the airline at least 48 hours before departure to arrange necessary support such as wheelchair service, priority boarding, and help through the airport.

• Providing detailed information about your needs helps ensure smooth and comfortable travel. For assistance requests, contact Turkmenistan Airlines at +993 (12) 23-49-25 or visit their official website before your flight.

• In addition, the dedicated team is trained to meet a variety of needs, whether assisting families traveling with young children, supporting elderly passengers, helping those with disabilities, or caring for unaccompanied minors. With Turkmenistan Airlines, you can travel confidently, knowing a dedicated team is focused on ensuring your journey is comfortable, safe, and stress-free.

Lost and Found Services 

• Turkmenistan Airlines DYU Terminal provides lost and found services to assist passengers who have misplaced personal items during their journey. Whether you have lost something on board, at the check-in counter, or in the baggage claim area, the airline works with airport authorities to help locate and return lost belongings.

• Passengers who discover that an item is missing should report it as soon as possible. You may need to provide details such as a description of the item, your flight number, date of travel, and seat number to assist in the search process.

• If an item is found, it will be securely stored for a limited period, like 30 days. Passengers may be required to present valid identification and proof of ownership when claiming their items.

• To report a lost item, contact Turkmenistan Airlines or the airport’s lost and found department directly. For quicker assistance, it’s recommended to report the issue immediately after arrival.

Pet Travel

• Turkmenistan Airlines allows passengers to travel with pets under certain conditions to ensure the safety and comfort of both animals and travelers. Pets are generally transported either in the aircraft cabin or as checked baggage, depending on their size, weight, and type.

• Passengers must inform the airline in advance at least 48 hours prior to their flight departure if they plan to travel with a pet; prior approval is required. 

• Pets must be placed in a Turkmenistan Airlines DYU Terminal-approved travel container that is secure, well-ventilated, and spacious enough for the animal to stand, turn, and lie down comfortably. Small pets may be transported in the cabin if the combined weight with a carrier is under 17 lbs (8 kg). 

• Only domesticated animals such as cats and dogs are typically accepted, and specific health documents, such as vaccination records and travel certificates, may be required. Restrictions may apply depending on the destination and aircraft type.

• To ensure a smooth travel experience, passengers should review the pet travel guidelines and notify the airline at the time of booking or well before departure.

Parking Facilities 

• Short-Term Parking: This parking is close to the Turkmenistan Airlines DYU Terminal and is ideal for quick drop-offs, pick-ups, or short visits. It’s usually charged by the hour.

• Long-Term Parking: Perfect for travelers going on longer trips who need to leave their car for several days. It is more affordable and includes shuttle service to the terminal.

• Valet Parking: A premium service where airport staff handle your car parking for you. It saves time and offers comfort, especially during busy travel periods.

• Business Parking: Designed for frequent or business travelers needing quick access to the terminal. Often includes faster shuttle transfers and reserved spaces.

• Disabled Parking: Reserved for passengers with reduced mobility and located close to terminal entrances. These spaces often have added accessibility features and reduced rates.

Dushanbe International Airport Map 

This map will help you find the exact location of the Dushanbe International Airport so you can arrive on time without any delays or problems.

List Of All Turkmenistan Airlines Terminals Worldwide.

Dushanbe International Airport (DYU) Map Location

Frequently Asked Questions