Southwest Airlines ORD Terminal – Chicago O’Hare International Airport

Southwest Airlines flies through the Chicago O’Hare International Airport (ORD) among the most active airports globally. In Terminal 5, there is more about Southwest Airlines that encompasses service delivery with necessities and facilities aimed at ensuring that the travelers’ experience is as pleasant as possible. Thus, regardless of the check-in choices, dining, or shopping possibilities, travel through Southwest Airlines ORD Terminal is trouble-free. This Southwest Airlines focus city guide will provide you with a better understanding of what to expect when flying from this large hub airport.

Brief Overview of Southwest Airlines, at Chicago O’Hare International Airport – ORD Terminal

Where to Find Southwest Airlines at ORD?

Air travelers flying with Southwest Airlines Co shall not be bothered at Chicago O’Hare International Airport (ORD). Moreover, movements in and out of the airport are in Terminal 5 which is conveniently easy to locate in. 

Arrivals

Baggage Claim: It is situated in Terminal 5 where it is very easy to find after taking your luggage. 

Ground Transportation: Available means of transport or facilities to get to one’s destination when one has a disability. 

Amenities: Some of the services include; cash dispensing machines, bureau de change, toilets, restaurants, and newsagents.

Departures

Check-In: There are many check-in desks as well as check-in kiosks in Terminal 5, to make the beginning of your travel as convenient as possible. 

Facilities: This terminal has family and public restrooms, retail shops, special assistance services, and most importantly a car park. 

Flight Information: The current status of the flights is indicated with large electronic screens installed across the Southwest Airlines ORD Terminal.

Chicago O’Hare International Airport (ORD) Map

ORD Airport:  Southwest Airlines Baggage Services

Southwest Airlines has baggage services desks at Chicago O’Hare International Airport (ORD) to ensure passengers with any baggage concerns are well helped. So, here’s what you need to know.

1. Location: Terminal 5
2. Baggage Claim: The baggage claim for Southwest Airlines is at Terminal 5. So, exit the plane after deplaning and follow the directions to the baggage claim area. 
3. Baggage Check-In: Can be picked up at the South West Airlines check counters on Terminal 5. Although, there are so many self-service Kiosks for use in case you don’t want to be associated with a personnel. 
4. Lost or Delayed Baggage: In case, your baggage did not arrive with you or is damaged in any way, you can go to the Southwest Airlines baggage service desk. However, it is situated in the baggage claim section of Southwest Airlines ORD Terminal 5. 
5. Contact:  If you have a question regarding your baggage you can always contact the concerned airline that is Southwest Airlines or directly go to the baggage service counter at the airport.

Rules and Regulations Regarding Carry-On Baggage

Although, here’s a quick guide to carry-on baggage rules at Southwest Airlines ORD Terminal:

Size Limits: The size of this bag is often allowed on airlines as cabin baggage is 22 x 14 x 9 inches. So, most airlines have some restrictions on weight; you must check with the specific airline you will be using. 

Security: The laptop or any other electronic items, liquids, and gels should be taken out and run through a different type of scan. However, the liquids are required to be as, liquids must be in 3.4 oz (100 ml) containers, packed in a one-quart clear plastic bag. 

Prohibited Items: Nothing pointy, bulky, and wet or things that could catch on fire. Hence, see TSA guidelines for the complete list. 

Personal Items: You’re allowed to carry one personal item such as a purse, or laptop bag which should be kept under the seat. 

Special Items: Let the Terminal Security Administration know of medical equipment or baby food for them to increase scrutiny on the item. 

Duty-Free: Alcohol and tobacco can be in duty-free liquid items; however, they meet the liquid criteria. 

Southwest Airlines Lounge Options at ORD Airport

Southwest Airlines does not have a specific facility solely for its flyers at the Chicago O Hare International Airport. However, those travelers who are in search of a comfortable place to rest before the flight can use the other lounges situated in Terminal 5: 

Lounge Options: 

1. Priority Pass Lounges: With a Priority Pass pass, you can visit such lounges as the Swissport Lounge or the Air France-KLM Lounge. However, here food and beverages, Wi-Fi, or comfortable seats are served.
2. Other Lounges: Some credit cards and airlines may allow access to other lounges that are found in Southwest Airlines ORD Terminal 5. Therefore, it is recommended to check with the provider to know the specific market for which you are eligible.

Services and Amenities Offered by Southwest Airlines ORD Terminal

Check-In Counters: Fast help in baggage checks and in obtaining boarding passes.  Self-Service Kiosks: However, easy to approach for self-check-in process as well as for the passage of printing the boarding pass

Baggage Services: Assistance with baggage such as lost or delayed baggage. 

Family and Public Any restrooms to include family accessible 

Special Assistance: Although, facilities are available for passengers with any disability or requirement of any sort of assistance. 

Shopping & Dining: Availability of several shops and restaurants. 

Free Wi-Fi: Free and unlimited use of internet connection all over the terminal. 

Flight Status Displays: Televisions with the current flight details displayed on them. 

Parking Options: Indeed, there are also short-term, and long-term parking spaces together with the economy parking options and those that offer shuttle services. 

Ground Transportation: The availability of transportation facilities such as taxi, Uber, Lyft. Also, the transportation options like buses, trams, and subways. 

Charging Stations: Present as and when you may want to juice up your devices.

Some Additional Services

• Priority Boarding
• Mobile Boarding Pass
• Express Bag Drop
• Pet Relief Areas
• Luggage Carts
• Currency Exchange
• ATM Machines
• 24/7 Security Assistance
• Lost and Found Services
• Smoking Areas
• Travel Insurance Desk
• Information Desks
• Accessibility Assistance
• Quiet Zones
• Medical Services
• Airport Shuttle Services
• Valet Parking
• VIP Services
• Meeting Rooms
• Gift Shops
• Postal Services
• Massage Chairs
• Airport Ambassadors

Social Media Handles Of Southwest Airlines

Final Thoughts

Flying with Southwest Airlines through Chicago O’Hare International Airport (ORD) is convenient, easy, and pleasant. However, facilities that you can find in Terminal 5 include, efficient options for checking in, as well as food and shopping outlets among others so that you can comfortably wait for your flight. Whether one is a traveler flying out of this airport or coming into it, Southwest Airlines aids in easing movement through one of the world’s busiest airports. So, when planning for your trip, therefore, you will be relieved to know that Southwest Airlines ORD Terminal has you sorted out. Have a good flight and a great trip!

 Frequently Asked Questions