Southwest Airlines CHS Terminal – Charleston International Airport

Southwest Airlines flies out of Concourse B at Charleston International Airport. The Southwest Airlines CHS Terminal offers a wide range of services to make your journey smoother and more convenient. From check-in kiosks to lounges, and pet relief areas to dining options, this terminal has everything you need for a seamless experience. Whether you’re flying domestically or internationally, the terminal has plenty of amenities and helpful staff to ensure your trip is stress-free. Keep reading to find out all the essential details about the Southwest Airlines Charleston International Airport – CHS Terminal and make your travel experience more enjoyable.

Southwest Airlines – Arrival and Departure Terminal

Southwest Airlines operates from Concourse B at Charleston International Airport (CHS). This terminal is well-equipped with everything you need to handle your pre-flight and post-flight procedures smoothly. You’ll find various amenities such as check-in counters, self-service kiosks, lounges, and more, all designed to make your travel experience easy and efficient. 

Before heading to the airport, make sure you know all the important details about the terminal, such as contact information, services, and the amenities available to you during your stay. If you need any assistance, Southwest Airlines staff are available to help you with your flight and travel needs.

Important Details

Airport Name	Charleston International Airport
IATA Code	CHS
Official Website	https://www.iflychs.com/
Contact Number	18437677000
Airport Address	5500 International Blvd, North Charleston, SC 29418, United States
Operational Airlines	Southwest Airlines
Southwest Airlines Website	https://www.southwest.com/
Facebook Handle	https://www.facebook.com/SouthwestAir
Instagram Page	https://www.instagram.com/southwestair/
LinkedIn Profile	https://www.linkedin.com/company/southwest-airlines
YouTube	https://www.youtube.com/user/southwestair
Get Details Of all Terminal Of Southwest Airlines	https://airportsterminalhub.com/airlines/southwest-airlines/

Assistance at Southwest Airlines CHS Terminal

When you step into Concourse B for your Southwest Airlines flight, you’ll find plenty of services to ensure a smooth journey. Whether you’re looking to check in, need assistance with lost luggage, or have questions about your flight, Southwest Airlines staff are there to help. Below are some of the services you can expect at the terminal:

Easy Check-In

The first step at the Southwest Airlines terminal is check-in. You can either complete the process at the check-in counter or use the self-service kiosks available in Concourse B. If you prefer to avoid the lines, check in online before heading to the airport. The staff is always on hand to assist if you have any questions or need help with your boarding pass.

Ticketing Counter

If you haven’t yet booked your flight, you can go to the Southwest Airlines ticketing counter in Concourse B. Here, the staff can assist with booking tickets, answering questions about flight options, and informing you of any special deals or promotions. If you need to make any changes to your reservation or upgrade your seat, they’ll provide you with the necessary information and pricing.

Lost and Found Desk

If you lose something during your time at the airport, don’t worry. The lost and found desk at Concourse B is where you can report any missing items. Be sure to provide a detailed description of your lost item so the staff can assist in locating it. The staff will work with you to recover your belongings, or let you know if they have been found.

Unaccompanied Minors

If your child is flying alone, Southwest Airlines offers special services to ensure their safety. The staff at the Southwest Airlines counter can guide you through the process of booking a flight for an unaccompanied minor. They will make sure your child is safely escorted to their gate and onboard the plane, as well as help with the necessary documentation.

Pet Travel

Traveling with a pet? Southwest Airlines is a pet-friendly airline. If you’re bringing your furry friend along, you can check in at the Southwest Airlines pet desk in Concourse B. You’ll need to confirm whether your pet can travel with you in the cabin or must be checked in. The terminal also has pet relief areas for your pet to use before or after the flight.

Services at Southwest Airlines Concourse B at CHS

The Southwest Airlines terminal at CHS offers more than just basic check-in and ticketing services. Below are additional services available to make your time at the airport more convenient and enjoyable:

• Wifi Connectivity 
• Security checkpoint
• Baggage claim
• Lounges
• Currency exchange
• Ground Transport
• Pre-boarding services
• Medical services
• Ticket Upgradation
• Children Play Area
• Wheelchair Assistance
• Parking
• In-flight Amenities 
• Dining
• Ticket Cancellation 
• Immigration
• Visa and Passport
• Retail stores
• ATMs
• Special Assistance
• Books and Magazines
• Banks
• Self- Service kiosks

Security Checkpoint

Before heading to your gate, you’ll need to pass through the security checkpoint. Be sure to have your boarding pass and identification ready to make the process faster. TSA PreCheck and Clear are available for eligible passengers to speed up the security screening process.

Baggage Claim

Once you land, head to the baggage claim area in Concourse B to pick up your checked luggage. Southwest Airlines staff will be available to assist if you encounter any issues with your baggage.

Lounges

If you have extra time before your flight, you can relax in one of the lounges in Concourse B. These lounges provide comfortable seating, snacks, beverages, and Wi-Fi, giving you a peaceful place to wait for your departure.

Currency Exchange

For international travelers, currency exchange services are available at the terminal. You can exchange your currency for U.S. dollars or get assistance with foreign currency.

Pre-Boarding Services

If you need any special assistance, such as pre-boarding for a medical condition or a disability, the staff at the Southwest Airlines counter will assist you with the process. You can also request assistance with boarding and disembarking when you check in.

Children’s Play Area

Traveling with kids? The terminal has a children’s play area where your little ones can have fun and burn off some energy before the flight. It’s a great way to keep your children entertained and relaxed.

Wheelchair Assistance

If you require wheelchair assistance, Southwest Airlines staff will help you with getting around the airport and boarding your flight. Make sure to inform the airline ahead of time to arrange for the proper assistance.

Books and Magazines

If you want something to read before your flight, you can stop by one of the bookstores in Concourse B to pick up a book, magazine, or other reading materials.

Shop and Eat  

Charleston International Airport’s Concourse B offers a wide range of shopping and eating options for passengers. Whether you need to grab a quick snack before your flight or sit down for a full meal, the terminal has plenty to choose from. You can find fast food chains, cafes, and local restaurants offering a variety of cuisines to suit every taste. Additionally, there are retail stores selling travel essentials, books, magazines, souvenirs, and luxury goods. Whether you want to shop or relax with a meal, Concourse B ensures there are plenty of choices to satisfy your needs.

Check-in Kiosks  

For a faster check-in process at Southwest Airlines, you can use the self-service kiosks available at Concourse B. These kiosks allow passengers to check in quickly by entering their flight details and printing their boarding passes. This option is ideal for those who prefer to skip the traditional check-in counter lines. It’s easy to use—just follow the on-screen instructions, print your boarding pass, and proceed to baggage drop if you have checked luggage. If you need assistance, Southwest Airlines staff are available nearby to guide you through the process.

Medical Services  

In case of an emergency or if you’re feeling unwell during your time at the airport, medical services are available at Charleston International Airport. The medical center is staffed with professionals ready to provide first aid, medical attention, or assistance for more serious health concerns. You can visit the center for minor injuries, medical advice, or if you require assistance before boarding your flight. The airport also has defibrillators (AEDs) placed throughout the terminal for immediate access in case of cardiac emergencies. Always feel safe knowing that help is nearby should you need it.

Special Assistance  

Charleston International Airport provides a range of special assistance services to help passengers with disabilities or those who require additional support. Southwest Airlines offers pre-boarding for those who need extra help, including passengers with mobility issues or those requiring wheelchair assistance. Simply inform the airline staff in advance, and they’ll ensure you receive the necessary support from the check-in counter to the gate. There’s also assistance available for unaccompanied minors, elderly travelers, and anyone needing extra help with boarding or deplaning. The airport aims to make your travel experience as comfortable as possible.

Transportation & Parking  

Charleston International Airport offers multiple transportation options for arriving and departing passengers. If you’re driving, there are both short-term and long-term parking lots conveniently located near the terminals. The parking facilities are secure, with regular shuttle service to the terminal. For those relying on public transport, there are buses, taxis, and ride-share services like Uber and Lyft available at the airport. Rental cars can also be picked up at the airport’s car rental center. Whether you need to park your car or find a ride, CHS’s transportation services ensure you have many options for your convenience.

Concluding Thoughts

Now that you know everything about Southwest Airlines CHS Terminal (Concourse B), you can plan your trip with confidence. The terminal offers a range of services to make your journey more comfortable, whether you’re flying for business or leisure. From easy check-in to helpful staff, lounges, dining options, and more, you’re sure to have a smooth experience when traveling through CHS with Southwest Airlines.

Map Route Of CHS Airport

Frequently Asked Questions (FAQs)