Jubba Airways HGA Terminal – Hargeisa International Airport

Have you been going through different pages trying to find information about the Jubba Airways HGA Terminal? Then this article is especially for you. In this article, you will learn about the terminal, airline services, and much more. The airline operates from the Main Terminal of the Hargeisa International Airport (HGA). For your knowledge, you need to know that at this terminal, you can book your tickets, track your flights, and even get information about the various flights flying from the airport. Hence, this short guide on the Jubba Airways terminal provides accurate details for a hassle-free journey. So, before you make your way out, ensure you go through the following information and note down everything you find vital for your trip.

Beneficial Details to Know About Jubba Airways HGA Terminal

Jubba Airways HGA Arrival Terminal

Jubba Airways aims to reduce terminal stress by providing a private, faster, and more comfortable travel experience. They have uniquely selected the Main Terminal of Hargeisa International Airport, which is highly reputed for offering outstanding support to ensure your comfort and security. Here are the arrival procedures of Jubba Terminal HGA:

• Passengers will disembark the aircraft and be directed to the baggage claim area if it’s an international flight. For domestic flights, passengers may exit directly to the arrival hall. 
• After arriving at the airport, passengers will need to claim their checked baggage from the baggage carousel.
• After claiming checked bags, passengers will need to go through immigration and customs. Ensure to have the necessary documents, like a passport and visa if required. 
• After going through customs and immigration, passengers will be directed to the arrival Hall. This is where they can be met by family or friends, or find ground transportation options to reach the final destination.
• If passengers have a connecting flight, they will need to clear customs and potentially collect their baggage, then re-enter security (for international flights) before boarding their connecting flight. Ensure to know the flight number, boarding gate, and departure time for a connecting flight. 
• Passengers with sufficient layover time before their connecting flights can use their waiting period to explore the airport, taking advantage of its various facilities and services. This could include relaxing in airport lounges, shopping at duty-free stores, or dining at diverse restaurants. 

Jubba Airways HGA Departure Terminal

Jubba Airways operates from the Main Terminal at Hargeisa International Airport. Beyond the well-trained staff, Jubba Airways HGA Terminal has a calming atmosphere. You’ll be able to forget about any worries you had about the flight and fully enjoy the excitement of your upcoming trip. The airport personnel take care of everything, from providing exceptional service to creating a peaceful setting, so you can concentrate on your journey. Here are the procedures for departure from Hargeisa International Airport.

• It is recommended to arrive at the airport at least two hours before the scheduled departure time. 
• After arriving at the airport, passengers should proceed to the Jubba Airways check-in counters
• Thereafter, go through the security checkpoints to ensure the safety and security of passengers. 
• Afterward, if passengers have enough time for their flights, they can take advantage of the services and amenities at the airport. Jubba Air offers complimentary meals, refreshments, and accommodations for passengers while waiting for their flights.
• Later on, head to the assigned departure for your flight.
• At last, board the aircraft and prepare for takeoff.

Services and Amenities Provided by Jubba Airways HGA Terminal

A couple of the services are provided at the HGA Jubba Terminal. This enhances the travel experience for passengers from the moment they arrive at the terminal.

Check-in Counters

• Passenger check-in counters are available at the HGA Jubba Terminal. 
• Checking bags, printing boarding tickets, and finishing other requirements before boarding a flight are all done at these counters, which are usually found in the airport’s departure area. 
• Have your documents ready, like a passport, online reservation booking number, or a paper copy of your ticket. 
• At the check-in desk, you will be asked to present the documents, and you can hand over checked baggage, which will be weighed and then sent to be loaded onto the plane. 
• After presenting your documents and checking your baggage, you will receive a boarding pass, which enables you to board the plane.
• Once the check-in procedure is completed, you should proceed to the appropriate gate, where each passenger undergoes a security check.

Security Checks

During the security check, you must place objects like keys, telephones, belts, electrical equipment, as well as coats, jackets, and scarves in the baskets provided and put them on the conveyor belt. After the security check, you can proceed to the appropriate gate, where you will board the plane. The boarding time is indicated on your boarding pass. At boarding time, airport staff will make an announcement informing passengers that they may board the plane.

Lost & Found Desks

Travel can sometimes come with unexpected challenges, and one of the most disappointing experiences is when baggage goes lost, is delayed, or is damaged. Fortunately, the HGA Jubba Terminal is equipped with Lost & Found desks to offer valuable assistance in such moments.

Lost Baggage:

• When your luggage doesn’t show up on the carousel, the Lost & Found desk is your lifeline. By reporting the issue and providing flight details and baggage tags, the airline initiates a search operation, furnishing you with a tracking reference to follow the progress.

Delayed Baggage:

• If your bags are delayed and will arrive later, you should go to the Lost & Found desk for help. Here, you can inquire about the status and estimated delivery time, easing your anxieties about when your belongings will be reunited with you.

Damaged Baggage:

• If you find your luggage is damaged when you pick it up, go to the Lost & Found desk first. They can help you report the damage, write it down, and may help with repairs or compensation.

Special Assistance Services

• Navigating an airport can be hard, especially for passengers with disabilities. At the Jubba Terminal HGA, Jubba Airways provides special help for passengers with special needs. 
• Their dedicated staff is specially trained to provide excellent care for passengers with reduced mobility and to make their travel as smooth and easy as possible. 
• Their team is ready to help passengers with wheelchair assistance or any other medical support they may need during their journey. 
• They provide wheelchairs at both departure and arrival gates, making it easier to move around the terminal. Their highly trained staff is committed to offering help that is both kind and professional. 
• Passengers’ comfort and safety are their top priorities. From check-in to boarding, the well-trained staff is there to provide personalized and caring support based on their specific needs. 

From the moment you arrive at the Hargeisa International Airport, Jubba Airways is committed to making your travel experience smooth and enjoyable. They have thoughtfully created a range of services focused on your comfort and convenience, knowing that flying can sometimes be stressful. 

List of All Jubba Airways Terminals Worldwide.

Map Route Of Hargeisa International Airport

Commonly Asked Questions