Air India IAD Terminal – Washington Dulles International Airport

Having the intention of traveling to India on an American airline through Dulles International Airport (IAD)? We’ve got you covered! As observed, Air India has its operational base at the Main terminal of the Airport, passengers arriving are picked up from the International Arrival hall whereas passengers for outbound flights are from the Departure level. This means you can’t touch down in one terminal and then go over to another. Hence, always be sure to go directly to the Main Terminal for the easiest experience. For instance, there are lounges found in Dulles International Airport that feature Saarinen’s designed Main Terminal where one can relax before and in between flights. 

Moreover, Air India at Dulles Airport uses only the Main Terminal, the International Arrivals Hall for the arrivals section, and the Departures Level for the departure section. Forget about getting from one terminal to another, just go directly to the Main Terminal for the best experience. Air India IAD Terminal leads the Indian airline industry as the national carrier, fully owned by Air India Limited under the Tata Group and operating a fleet of Airbus and Boeing aircraft. This guide aims to make your trip through Dulles with Air India as easy and enjoyable as possible.

Know Some Basic Points

Airport NameDulles International Airport
Airport Address1 Saarinen Cir, Dulles, VA 20166, United States
IATA Airport CodeIAD
Air India Operates fromMain Terminal
Airport Contact No.+1 703-572-2700
Airport Siteflydulles.com/iad
Working Hours7 days a week (24 hours)
Headquarters AddressAirlines House, 113 Gurudwara Rakabganj Road, New Delhi, Delhi, 110001 
Phone Number1 (888) 634-1407
Official Websitewww.airindia.in

Air India Arrivals/Departure at IAD Terminal

Breathe easy! Air India which serves the Indira Gandhi International Airport delivers its services only in the Main Terminal. Where to go after arriving? No need to go to the terminal to get here for the baggage claim. After immigration and customs, move to carousel 5 in specific Air India baggage claim hall inside the Main Terminal. Search for signs that will lead you to the right place. You should also note that there are often signs to guide patients or visitors to the correct floor or area.

Please note that Air India uses only the Main Terminal in Dulles Airport (IAD). If required there is no need to rush to another terminal because arriving and departing flights are all at this terminal. Go to the Air India IAD Terminal check-in counters which are situated inside the Main Terminal. After you have gone through the check-in process and deposited your baggage you will need to go to the departure hall labeled on your boarding pass or the departure board at the airport. When you have registered your check-in and handed over your baggage, go to the exit point indicated on your boarding pass or the airport screens of your flight.

Washington Dulles International Airport – IAD Map

Key Points about IAD Terminal

  1. Movement in and around the Washington Dulles International Airport is straightforward forward making it easier for the passengers to move from one connecting flight to another. Air India IAD Terminal has one ground terminal building outside the secured compartment and four gate structures named concourses that extend longitudinally parallel to the terminal.
  2. Passengers use a pedestrian tunnel or the AeroTrain to access other concourses and avoid outside weather conditions. Inside the terminal, the check-in area, food services, and immigration are limited, as car parking and ground transportation are located outside the terminal.
  3. The terminal splits are on 2 floors – the 1st floor is designated for departure, while the second floor is for arrivals only. They both have road access outside to allow curbside delivery and pick-up.
  4. Ground transportation is on a lower third level outside of the terminal so the road systems are on 3 levels of departure to arrival and ground transport.
  5. It is also important to note that there are 4 separate areas for ticketing which are situated at the upper level of the terminal and these areas match 4 drop-off zones outside depending on the airline.
  6. Following ticketing, there are 2 security checkpoints. One is at either end of the terminal and these are linked by a pedestrian walkway to the A/B gates. AeroTrain stations, Z gates, or the D gates shuttle bus.

IAD Terminal Parking Options 

Air India IAD Terminal boasts airport parking in both terminals with direct and covered pathways through airport corridors. In addition, there is long-term parking for people who are searching for the most economical solution.

Short term parking

The terminal parking lot offers the most convenient and nearest available lot where passengers may park for an hour, a day, or more. The parking lot is linked with the terminal through an elevated road tunnel as well as a pedestrian tunnel. The first and second parking lots are somewhat closer to the terminal parking zone. Hence they also are connected with the Air India IAD Terminal using the pedestrian bridges. That is why, the first Parking Garage is located in the northern area of the site and the second one is in the western area of the site relative to the Terminal Building. There is a courtesy shuttle bus that moves passengers from the terminal to the parking garages in curb area 2F.

Long term parking

The economy parking lot is located farther north of the airport and passengers use a courtesy shuttle bus from curb 2F. Parking charges are $12 for a day.

Curbside Valet Parking 

There is valet parking from zone 3 stand on the departures level, from 4 a.m. to 10 p.m., firstly for $35 for the first day and $10 per following hour with a maximum of $35.

Parking for passengers with disabilities

Both the Short Term & Long Term Airport property car parking facilities have accessible parking spaces for the disabled. In the terminal parking lots, the spaces will be close to the entrance underground tunnel. It is to the terminal while in the economy parking lot, the spaces will be close to the shuttle bus stops. All the shuttles provided for airport transfers are accessible for wheelchairs.

Lost and Found in Air India at IAD Terminal

The lost and found office is at Air India IAD Terminal on the arrivals level behind baggage claim 2. Customers who have lost an item in any of the airport’s public space, AeroTrain, or shuttle bus need to go to the lost and found, call 703- 572-8479, or report the lost item online. From Monday to Friday, our office is working from 8 a.m. till 4 p.m.

A passenger who has left an article on an aircraft needs to contact the relevant airline. In case an item is left at a security checkpoint, then passengers can make a claim or go to the TSA lost items office situated next to baggage claim number one on the arrivals level. Walk–in visits are allowed in the office only on weekdays, from 0930 Hrs to 1430 Hrs.

Air India Lounges at IAD Terminal

Air India IAD Terminal doesn’t have a dedicated lounge at Dulles Airport (IAD). The eligible passengers can access various shared lounges for a comfortable pre-flight experience:

Air France-KLM Lounge: Free snacks & alcoholic or nonalcoholic beverages, Wi-Fi, and lounge access with comfortable seating. Hence for Priority Pass, SkyTeam Elite Plus members, or Business Class travelers.

British Airways Galleries Club Lounge: Relax in comfort with food & beverages, and Wi-Fi, This facility is available to OneWorld Emerald, Sapphire, and Ruby members, or Business Class ticket holders.

Emirates Lounge: Enjoy getting delicious meals and drinks, as well as showering and resting in comfort (if you have a ticket for flying in the First or Business class).

United Club Lounge: Sit back in a comfortable armchair for your comfort in food, beverages, access to the internet, and working facilities (United Club members, Star Alliance Gold members, or Business Class passengers).

Here, it is important to note that the entitlement to access a lounge will depend on travel class, frequent flier status, or membership in the lounge. Before your flight, it is advisable to check the official website of the lounge or get in touch with them directly.

Dulles International Airport Lounge

Services at IAD Terminal

While directly providing flight services Air India IAD Terminal also aims to make your travel experience at Dulles Airport better. Here are some convenient services available at the Main Terminal:

  1. Currency Exchange: Exchange your money without any problem before or even after your travel.
  2. Wi-Fi Access: Use a paid and freely available Wi-Fi connection to call your family members. Also, the friends as well as to surf the Internet.
  3. Baggage Storage: Some people need to store their Valuables, clothes, or other items for a few hours before they engage in some other activity. Avail of the specially provided luggage storage area.
  4. Special Assistance: Air India IAD Terminal has special services for people with mobility impairments or any other disability or who need additional help. Or, better still, let them know beforehand or ask for assistance from airport staff upon arrival.
  5. Information Desks: Some of the services offered include getting information and help with flight questions in the various information centers.

Air India’s social media accounts

YouTubewww.youtube.com/@AirIndiaOfficialAI
Facebookwww.facebook.com/AirIndia
X (Twitter)twitter.com/airindia
LinkedInin.linkedin.com/company/airindia
Get details information about Air India’s terminals worldwideairportsterminalhub.com/airlines/air-india

Final Thoughts

Washington Dulles International Airport directly connects to more destinations than any other airport in its region offering services to dozens of domestic and international airports. In recent years, there have been many improvements made to IAD. Therefore, the airport’s layout can be expanded, allowing the airport to handle twice its current capacity. These would include another new C/D concourse along with connections via the AeroTrain as one of them. With the information that the board of directors of the Metropolitan Washington Airports Authority. It has approved the construction of the new, 14-gate concourse that would cover an area of more than 400 thousand sq meters. Finally, the future is looking bright for the D.C. region’s busiest airport.

Frequently Asked Questions (FAQ’s)

Which terminal does Air India arrivals use at Dulles International Airport, this airport is identified by the IAD code.

Passengers arriving and it is also for those who are departing all this takes place at the Main Terminal. Pick up your belongings at Carousel 5 of the separate Air India baggage claim zone.

What terminal does Air India use at Dulles International Airport Washington?

In the case of Dulles Airport (IAD) Air India only departs from the Main Terminal.

Where is Dulles Airport located, in D. C. or Virginia?

Washington is Dulles International Airport based in Virginia State. It is 26 miles or 42 km from the central business district of Washington, D.C.

When should I arrive at the Dulles Airport if I do not want to risk missing my flight?

The general advice given to any of the U. S. airports is that passengers should check in 2 hours before a domestic flight. Also, 3 hours before an international flight.

Are there tolls on the Dulles Toll Road? If so then how much is required from a user?

The tolls collected on the Dulles Toll Road range from $1-$3. It ranges from 20 to 25 depending on the researchers’ entry and exit points.

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