Ryanair Special Assistance – How to Add Wheelchair?

In terms of passengers, Ryanair is the largest airline in Europe and is well-known for its low-cost flights. Ryanair provides special assistance for those with any mobility limitations or cognitive disability. Ryanair special assistance offers its passengers a safe, secure, and stress-free journey.

Passenger can request such services while booking their flight on www.ryanair.com or can contact Emirates customer care. Ryanair’s highly trained staff make sure that the comfort of their passenger comes first. This article unfolds all the details on how to request the special assistance services.

Overview for Ryanair’s Special Assistance

Ryanair offers special assistance to passengers with any mobility difficulty. They not only provide personalised aid but also offer a safe and smooth journey with their highly skilled staff supporting throughout the journey from boarding to disembarking, ensuring the comfort of their customers. The vital special assistance services Ryanair offers are wheelchair assistance, walker assistance, medical support, and priority boarding to ensure a smooth journey.

Passengers are advised to arrive early to avoid the crowd and to provide enough time to complete the boarding procedure without rushing. To book assistance in the earliest way is to request it during the booking of your flight on www.ryanair.com, or you can call Ryanair special assistance contact number +44 808 168 5777. It is advisable to inform at least 48 hours before departure and keep updated to avoid any misinformation. Ryanair will make sure to provide the best assistance and give its customers a smooth experience.

Types of Special Assistance Offered by Ryanair

Ryanair offers a wide range of assistance for passengers facing any mobility difficulty and cognitive disabilities. Ryanair commits to providing professional service and a seamless experience. Here’s a guide to the services offered by Ryanair.

Ryanair Wheelchair Assistance

To ensure a smooth transition throughout the airport, Ryanair provides both manual and electric wheelchairs, making sure that passengers’ needs are met. Assistance is provided from check-in through boarding. Ryanair does not offer in-flight wheelchairs, but the staff will ensure that you are seated comfortably. Upon landing, Ryanair wheelchair assistance offers you the same assistance as before, keeping customer comfort as a top priority. Passengers are advised to arrive early to avoid the rush.

How to add Wheelchair Assistance to Ryanair’s Special Assistance? 

• While booking a flight on the Ryanair website, passengers have to select special assistance and provide information related to the assistance required. After the procedure, passengers are requested to select the type of wheelchair from the options provided, such as a manual or electric wheelchair.
• If a passenger has already booked their flight and needs to add wheelchair assistance, visit www.ryanair.com, log in to your Ryanair account, go to manage my booking, enter the booking reference, after that find the special assistance services and select the wheelchair assistance, or you can update the assistance that you require. 
• Passengers can even contact the airlines by phone at +35315757852 or by email, requesting the service they require. Make sure to provide passengers with all the information, such as the type of wheelchair and the assistance they are looking for.
• Priority boarding is for those passengers who want to avoid chaos while boarding before other passengers. This allows them enough time to get to their seat safely and sit comfortably. To add priority boarding, passengers can add it while booking or can add it during the check-in procedure. 

Walker Assistance

For blind/vision-impaired passengers, walker assistance is available through the airport to the aircraft, both on arrival and departure, ensuring passenger safety and comfort. This assistance is especially designed to support passengers with limited or no vision who may require assistance to navigate throughout the check-in, security, and departure procedures. To book for walker assistance, go through the same procedure as mentioned above, but remember to select the option BLND.

Elderly Passenger Assistance

Ryanair designed elderly passenger assistance especially for elders who need special assistance while travelling. This includes wheelchair assistance and priority boarding.

Passengers are assisted by trained staff to navigate the airport terminals. The staff helps with the check-in, security, and a custom connecting flight, ensuring safety and security. 

The assistance is free of cost, but the assistance, such as priority boarding, requires extra charges. You can add this assistance at the time of booking or by contacting Ryanair customer care services. Passengers are requested to inform at least 48 hours before the flight departure. 

Unaccompanied Minors and Pregnant Passengers Assistance

Under Ryanair’s special assistance policy for families, they allow prior boarding for parents travelling with a minor. They are allowed to board before other passengers to avoid any rush. Minors under the age of 16 are not allowed to travel alone Generally, there are no extra charges for this boarding. To get this facility, you can apply while booking through the website and mobile, or you can contact customer service if you forget to mention it.

Pregnant passengers, especially those with medical concerns or in the late stage of their pregnancy, can request assistance to ensure safety. To apply for a medical certificate is required to confirm that both the mother and unborn child are in good condition to fly, if there is any complication. It is advisable to consult with their doctor, but if the passenger is more than 36 weeks pregnant, then many flights, including Ryanair, do not permit travelling to prevent giving birth mid-flight.

Medical Assistance

Passengers who need special care and require medical support during a flight can request medical assistance. Ryanair Special Assistance ensures the safety of every passenger. To request this assistance, passengers are requested to inform Ryanair 48 hours before departure. Those Passenger who needs medical assistance has to fill out a medical form providing all the necessary details and must submit a medical certificate for verification. At the time of departure, passengers are advised to arrive early to allow time for necessary arrangements.

Important Aspects to Consider for Ryanair Special Assistance

Passengers are requested to kindly follow all the guidelines given below for a smooth and stress-free journey.

• Passengers are required to submit all the documents and provide all related details to the airline, for the equipment they need, like wheelchair support, oxygen, and other specialised assistance, to make the journey as comfortable as possible.
• The registration should be made at least 48 hours before departure so that all the arrangements can be made priorly and passengers are requested to arrive at least 90 minutes earlier at the airport for a seamless preflight procedure.  
• Passengers can bring their wheelchairs or walking aids free of cost. Passengers need to provide details of their wheelchairs, such as the battery type and size, to ensure that they are properly handled and stored during the flight. However, passengers must inform beforehand to ensure all requirements are met. 

Conclusion

Ryanair commits to providing its customers a stress-free journey experience by ensuring their passengers’ needs and requirements are met. Offering all the mobility aids at no cost, Ryanair special assistance guarantees accessibility to all its customers, especially those in need. Providing a comfortable and smooth journey reflects Ryanair’s commitment to serving its customers. 

Frequently Asked Questions