Emirates Wheelchair Assistance – How to Book Wheelchair?

Traveling with a mobility limitation can be challenging. To ensure comfort for passenger with any disability, Emirates’ dedicated team offers a wide range of services to help their passengers during pre-flight and after-flight procedures. Passengers must inform at least 48 hours before their departure to provide enough time to arrange their requirements. This service is designed to provide a smooth and stress-free experience for passengers to travel comfortably and with dignity. Passenger requesting wheelchair assistance can visit their official site, www.emirates.com, or contact +1‑800‑778‑4838. Here’s some brief information on Emirates wheelchair assistance.

Complete Guide to Emirates Wheelchair Assistance

Emirates Airlines is a global airline known for its luxurious services. They are dedicated to providing passengers a comfortable and safe flight experience, especially passengers who require extra support. From booking to post-arrival, passengers are accompanied by Emirates’ professional staff. Passengers are required to notify at least 48 hours before booking, and they must provide all the details to ensure that all requirements are met. After booking, passengers must arrive 90 minutes earlier at the airport to make sure that all the pre-flight procedures are done without rushing. 

Emirates staff accompany their passengers right after they arrive at the airport and help them with the check-in, security, and make sure that the passenger sits comfortably in their seats. Emirates offers facilities within the flight, such as providing comfortable seats for disabled passengers. The cabin crew also makes sure to satisfy all the needs and provide information and guidance upon arrival. Emirates’ assistance continues to provide consistent assistance from departure to arrival. Passengers travelling with their mobility aids are allowed to bring two aids without any extra charges, however, they have to mention in advance and provide the necessary details to make sure it’s handled and stored carefully.

Who Can Apply For Emirates Wheelchair Assistance?

 Emirates Airlines’ wheelchair assistance service is not only for passengers with disabilities, but it’s for all the passengers who may need some extra support while travelling. Here’s a step-by-step procedure to apply for Emirates Airlines wheelchair assistance. 

• Passengers with permanent disabilities such as paralysis, muscle disease, or physical disabilities can access Emirates wheelchair assistance. For severe conditions passenger can also apply for medical assistance 
• Elderly passengers with limited mobility are also eligible to avail this service to get help navigating the airport and throughout their journey with Emirates Airlines.
• Passengers going through a temporary, short-term condition difficulty with movement can also request the service, and those who are recovering are also eligible.

It’s a commitment and sincerity towards the passenger to provide every passenger with their best experience travelling with Emirates. To apply for this service, it may require a medical certificate to verify eligibility. Passenger requesting medical services must apply 48 hours before departure.

How to add Wheelchair Assistance in Emirates?

Those passengers who are applying for Emirates Airlines wheelchair assistance for themselves or their loved ones can apply while booking their flight, or they can request it 48 hours before departure. It’s recommended to avoid asking last-minute requests.

Passengers can book Emirates wheelchair assistance online by following this step-by-step process. 

• Visit Emirates official site (www.emirates.com) while booking a flight on your device, where you can “manage your booking” option. This will lead to booking details from where you get your booking reference code. Upon entering, select special assistance after filling in all the requirements, specify the wheelchair assistance, and then submit your request.
• Wait until the airlines confirm your request. Keep updated, try not to miss any information, even if you are requesting late, try to make the request at least 48 hours before departure for a smooth and comfortable journey.
• Those passengers who are comfortable calling can directly contact Emirates customer care to request wheelchair assistance by providing some specific information, such as passenger details, flight details, or the service assistance you require.

Passengers are requested to provide accurate details so that Emirates can arrange service according to the given information and ensure that you have a safe, secure, and hassle-free journey.

Types of Wheelchairs Offered by Emirates Airlines

Emirates offers a wide range of options of wheelchairs for passengers at different stages of the journey, such as :

Manual Wheelchairs

Manual wheelchairs are non-motorized mobility aids designed to be pushed by the user or an assistant. These wheelchairs are provided inside the airport to complete all the pre-flight and post-flight procedures.

Electric-powered Wheelchairs 

Electric-powered wheelchairs are designed to be moved by a joystick for the passenger with limited upper body mobility or for those who are comfortable using an electric-powered wheelchair rather than a manual wheelchair.

Onboard Wheelchairs

Onboard wheelchairs are lightweight and designed specially for in-flight These wheelchairs are narrow enough to fit inside the passageway so that passengers can move around during the flight.

Passenger Personal Wheelchairs

Passenger Personal wheelchairs are also allowed with no extra charges, whether manual or electric, passengers must have to inform beforehand so that the airline can arrange the storage. 

Factors to Consider While Seeking Emirates Wheelchair Assistance

• Passengers are required to select a specific type of mobility aid they are opting for, and they also have to select the period, such as whether they want wheelchair service only at the time of debarking or at the time of arrival. Passengers are also offered services if they need assistance with the lavatory.
• To get the desired service, passengers are recommended to inform the airline at least 48 hours before departure to provide enough time for the airline to arrange all the equipment. Last-minute requests are recommended, but they might cause some delay.
• Passengers are also requested to provide their flight information, according to which all the required assistance will be provided, as long-route flights or connecting flights might need more assistance.
• Passengers travelling with their wheelchairs are also required to inform beforehand and provide details such as the type of mobility aid, size, and foldability so the airlines can arrange the storage.

Benefits of Choosing Emirates Wheelchair Assistance

Emirates Airlines wheelchair assistance ensures their passenger safety, security, and experience. Emirates offers wheelchair assistance throughout its journey. Here are some benefits of Emirates wheelchair assistance.

• Emirates not only provides support at the airport or during flight, but they also help passengers by navigating through airport procedures such as check-in, security, and immigration clearance.
• Passengers with special assistance get specially designed seats for comfort and also onboard wheelchairs to navigate within the flight. Crew members are trained to provide support and comfort
• A passenger with a connecting flight also gets assistance transferring from one flight to another without facing any difficulties 
• Emirates offers support services for minors and the elderly. They also offer complimentary pre-boarding for those in need. The airline also provides special meals according to passengers’ preferences
• Emirates also provides Emirates kit depending on the flight route, where they offer comforting items like a blanket, pillow, and others. 
• Passengers with mobility limitations can carry up to two mobility aids for free after informing the airlines in advance. Emirates ensures the safety of passengers’ mobility equipment while boarding and disembarking 

Other Special Assistance provided by Emirates Airlines 

Emirate provide a wide range of special assistance regardless the age, ability, and circumstances, ensuring passengers’ needs. Here are the special services provided by Emirates.

Medical assistance

are for the passenger with a health-related condition, such as cardiac or post-operative. Emirates provides services like an in-flight oxygen stretcher and the carrying of any medical device, which must be coordinated in advance with Emirates Airlines. Passengers requesting medical assistance have to submit a medical certificate and accurate medical details.

Unaccompanied minors 

Children under the age of 5 to 15 travelling alone are also provided with Emirates special assistance, which includes supervision during check-in in security boarding, and in-flight care. Trained staff accompany the minor throughout the airport. Families travelling with a minor are also privileged by the Emirates special assistance during the check-in counter, which offers kids meals pre-boarding and on-board entertainment for kids.

Elderly passengers

Elderly passengers are also accompanied by a trained staff, ensuring a stress-free journey. Complimentary priority boarding and disembarking are also offered, along with the in-flight support and care.

Conclusion

Emirates Airlines ensures to provide comfort and security while allowing its passengers to travel stress-free and with dignity. Emirates’ special assistance is a commitment to providing comfort with kindness and care. The well-trained staff and crew enhance your travel experience, making it memorable. We hope the above information we have provided will be helpful for you to prepare a smooth and secure journey with Emirates Airlines.

Frequently Asked Questions