Scandinavian Airlines Chicago O’Hare International Airport – ORD Terminal

Your month’s travel guide is here, especially featuring Scandinavian Airlines in one of the most significant airports in the United States: Chicago O’Hare International Airport (ORD). Whether you are planning a Scandinavian trip or just transferring, it is helpful to understand things about your airline that would help make your trip a better one. From check-in to boarding, here is everything you should expect from flying from Scandinavian Airlines ORD Terminal. Prepare yourself for information on terminal locations and such services in the terminals, and other helpful tips to assist you in planning for your travel effectively. Now let me detail how Scandinavian Airlines ensures you have a smooth experience from your Chicago trip.

Brief Overview of Scandinavian Airlines at Chicago O’Hare International Airport – ORD Terminal

Name of the AirportChicago O’Hare International Airport
Code of the AirportORD
Terminal InfoTerminal 5
Contact Number+1 800-832-6352
Address10000 W Balmoral Ave, Chicago, IL 60666, United States
Office Working Hours24 hours
Official Websitewww.flysas.com

Chicago O’Hare International Airport (ORD) Map

Where to Find Scandinavian Airlines at ORD?

Flying through a large airport such as the Chicago O’Hare may be slightly tiring but getting to the SAS check-in is easy once you know where to look. Here’s a quick guide to help you locate them:

Terminal Location: Oneworld carrier SAS has scheduled flights to/from Chicago O’Hare International Airport. Terminal 5 is reserved for international trips; therefore, it is the major terminal for people who do not belong to the United States. 

Check-In Counters: To get there, go to the main check-in hall after being within the Terminal 5 building. SAS which is Scandinavian Airlines has its check-in counters marked with the SAS logo. Take a look at the overhead signs if you cannot see any signs directing you to the international check-in zones. 

Ticketing and Service Desk: In case you have any problems with your booking or anything like that you can go to the SAS service desk situated at Scandinavian Airlines ORD Terminal.

Departure Gates: For your flight, the check-in desks for Scandinavian Airlines flights are also situated in terminal 5. Some terminals also allow customers to monitor the flight information on electrical billboards for real-time assignment of the gates.

ORD Airport:  Scandinavian Airlines Baggage Services

When you are traveling with Scandinavian Airlines passing through Chicago O’Hare International Airport (ORD), Here’s what you need to know about SAS baggage services at ORD.

Baggage Check-In: If you find yourself at terminal 5 you should realize that the place of check-in is by the Scandinavian Airlines counters. Here you can deposit your checked bags and obtain your baggage claim checks. It’s also important to check the weight and size restrictions permitted for baggage to prevent having to pay more. 

Lost or Delayed Baggage: If it happens, unfortunately, that your baggage has not arrived or has been delayed, kindly report it to SAS Baggage Services within Terminal 5. You can also go to the Baggage Service Centre if you experience any problems at your destination airport. 

Baggage Claim: Take a taxi to the airport of Chicago O’Hare, and go to the area of the baggage claim in Terminal 5. The SAS flight information can be found on the monitors to obtain the information about the carousel number to collect your checked-in luggage. 

Customer Service: You can consult with the employees of Scandinavian Airlines or ask for help in the special service, located at the airport or find it on the Internet. There are information desks at the Terminal 5 counters and the baggage service office where staff help find the baggage, report lost items, and other related issues. 

Special Assistance: For cases where you need extra assistance when dealing with large baggage, your sporting equipment, or if you have specific baggage needs, whoever you are booking your SAS ticket with, or the check-in desk will need to know this.

Scandinavian Airlines Baggage Services

ORD Airport and its rules and regulations regarding carry-on baggage

Here’s a quick guide to carry-on baggage rules at Chicago O’Hare International Airport (ORD):

Size Limits: The size of this bag is often allowed on airlines as cabin baggage is 22 x 14 x 9 inches. Most airlines have some restrictions on weight; you must check with the specific airline you will be using. 

Security: The laptop or any other electronic items, liquids, and gels should be taken out and run through a different type of scan. The liquids are required to be as, Liquids must be in 3-4 oz (100 ml) containers, packed in a one-quart clear plastic bag. 

Prohibited Items: Nothing pointy, bulky, and/or wet or things that could catch on fire. See TSA guidelines for the complete list. 

Personal Items: You’re allowed to carry one personal item such as a purse, or laptop bag which should be kept under the seat. 

Special Items: Let TSA know of medical equipment or baby food for them to increase scrutiny on the item. 

Duty-Free: Alcohol and tobacco can be in duty-free liquid items; however, they meet the liquid criteria. 

Scandinavian Airlines Lounge Options at ORD Airport

Scandinavian Airlines has some lounge options for passengers transiting through Chicago O’Hare International Airport, ORD. Here’s a quick overview: 

SAS Lounge: Situated at Terminal 5 of the airport, there is an opportunity to visit the Scandinavian Airlines Lounge where you can rest before the flight. Facilities include complimentary food and beverages, an internet connection, and a seating area. 

Priority Pass Lounge: If you have a Priority Pass membership, then you will be accessing the SAS Partner lounges in Scandinavian Airlines ORD Terminal. Read through the terms of your membership for options for the facility of the lounge and the policies in place.

Scandinavian Airlines Lounge

Services and Amenities Offered by Scandinavian Airlines ORD Terminal

Flight services that Scandinavian Airlines offers make your travel experience more comfortable at the Chicago O’Hare International Airport. Here is what you will find in Terminal 5: 

Check-In Counters: Where the check-in and baggage drop are sited will be in Terminal 5 only. 

SAS Lounge: Terminal 5 lounge has food items to eat, drinks, an internet connection, and a restricted seating arrangement. 

Customer Service Desk: Located in terminal 5 for clients with flight concerns, need for ticket modifications, and any other concerns. 

Baggage Services: If your luggage is missing or has been delayed, then you should go to SAS baggage services; they are located in Terminal 5. 

Flight Information: Information displayed on screens that are continually being updated within Scandinavian Airlines ORD Terminal. 

Priority Check-In: Accessible to the passengers traveling in business class or the economy class though with certain privileges as a member of Star Alliance gold. 

Special Assistance: Inform SAS in advance of the trip if you have any physical limitations or have any difficulty moving around. 

Duty-Free Shopping: You can find duty-free shops in Terminal 5. 

Dining Options: Different restaurants with different cuisine options are available in Terminal 5. 

Wi-Fi Access: Again, due to the added comforts of a modern airport, guests get Free Wi-Fi in Terminal 5. 

Lost and Found: Find out from Terminal 5 lost and found if there are lost items that belong to you.

Some Additional Services

  • ATMs
  • Medical Services
  • Security Checkpoints
  • Banks
  • Quiet Seating Areas
  • Special Assistance
  • Forex
  • Reservation Desks
  • Unaccompanied Minor Services
  • Family Restrooms
  • Check-in Counters
  • Pet Travel Service
  • Baby Care Areas
  • Self-service Kiosks
  • Travel Guidance
  • Business Centres
  • Pet Relief Areas
  • Information Counters
  • Charging Stations
  • Luggage Carts
  • Baggage Wrapping
  • Flight Status Displays
  • Inter-terminal Transfer
  • Airline Lounges

Scandinavian Airlines’ social media accounts

Final Thoughts

Finally, your queries are now resolved. Speaking about services at Chicago O’Hare International Airport with the Scandinavian Airlines establishment, there is always a way of doing business on flights with courtesy and friendliness When informed of the Services and Amenities available on board. Another service that would keep SAS customers fully satisfied is the speedy check-in, comfortable waiting area, and numerous easy-to-access customer help desks. So, when you expect services for the handicapped or just spend time in Scandinavian Airlines ORD Terminal, it will be useful to know what to expect. So, be sure to consider these tips as they will help you make the most of your travel and as a result, you will be in a good position to kick-start your Scandinavian. Safe travels!

Frequently Asked Questions

In which terminal does Scandinavian Airlines operate from ORD Airport? 

Scandinavian Airlines operates from Terminal 5 in ORD.

What time should I arrive at the airport before my flight?

Arriving at least two hours before your scheduled departure time is recommended.

What eatery and retail facilities are there in Terminal 5?

Terminal 5 provides several restaurants, cafes, and shopping outlets to grab food and for shopping.

Are there charging stations available for electronic devices?

There are charging stations available at the Scandinavian Airlines ORD Terminal.

Are there ATM’s available?

Yes, There are ATMs at the airport.

Which are the transport services that take one from the airport? 

First Class passenger transport; taxis, ride-hailing, car rentals, and hired car services. 

Is there Wi-Fi available in the terminal? 

The complimentary service is available at all terminals of Chicago O’Hare International Airport.

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