NordStar Airlines AAQ Terminal – Anapa International Airport

To make traveling easier, whether it’s your first time or a return trip, focus on preparation, organization, and clear communication. It provides you with flexibility to adjust your schedule based on your needs and preferences. NordStar Airlines uses Terminal 1 for both arrival and departure at Anapa International Airport. This terminal is well-equipped and has modern facilities, which make your journey comfortable. You can take advantage of various services at NordStar Airlines AAQ Terminal, like smooth check-in, security, and easy boarding. Additionally, if you face any problem, you can seek help from the staff, who can answer any queries related to your flight. So, be ready for your upcoming trip with NordStar Airlines.

Key Overview of NordStar Airlines AAQ Terminal

NordStar Airlines AAQ Arrival Terminal

NordStar Airlines manages its arrival from Terminal 1 at the Anapa International Airport. After arriving at the airport, you can go through the immigration process, baggage claim, and customs. Then you can relax in a comfortable seating area and have some meals for refreshment. After that, you can exit the terminal and access the public transportation to reach your final destination. 

NordStar Airlines AAQ Departure Terminal

If you want to make your air travel stress-free and convenient, you should be aware of the airport terminals. NordStar Airlines uses Terminal 1 for its departures at the Anapa International Airport. When you arrive at the airport, you can do your check-in process, and if it’s done, then drop off your luggage and customs. Find your boarding gate, and wait for your flight announcement. Also, if you have ample time, you can explore the airport and take advantage of several services such as duty-free shopping, airport Wi-Fi, or have some meals. 

Services and Amenities Available at the NordStar Terminal AAQ

AAQ NordStar Terminal provides various services and amenities in the table below. You can easily use these services to enhance your travel experience. 

Booking Options 

NordStar Terminal AAQ provides various booking options, you can choose according to your preference. Here are some booking options, including –

• Online booking – You can book your flight tickets through the official website of the airline. It is the most preferred option because it saves your time and avoids a long waiting line at the airport. Also, you can select your seat and obtain a boarding pass digitally. 
• Travel agency – You can book your flight tickets through a travel agency. They will give you personalized services and expert guidance. 
• Booking at the airport – If you are not familiar with online booking, then the airport ticket counter is available for you. They will assist you throughout your booking procedure. Also, you can ask for information about your flight.
• Mobile booking – You can book your ticket through the airline’s mobile app within 24 hours before departure. The app can be used by both iPhone and Android users. 

Cancellation and Refund 

NordStar Airlines AAQ Terminal offers you a cancellation policy for a full refund, but it depends on fare, class, and routes. If you cancel your ticket within 24 hours of purchase, and the flight is 7 days away, then you can get a full refund only if your ticket is refundable. After 24 hours, you will still be able to request a refund of the taxes paid, but it’s unlikely you’ll receive a full refund of the ticket price. The money is returned to the original form of payment that you chose while making payments. For specific information about the cancellation and refund, you can contact the airline through the website. 

In-flight Facilities 

AAQ NordStar Terminal provides various in-flight services during the flight because its main motive is to enhance your travel journey. Here is some detailed information about the in-flight services. 

• Meal and beverages – The airline provides in-flight meals for purchase. You can pre-purchase your in-flight meals online, which is also a good option for special needs customers.
• In-flight entertainment –  The airline offers an in-flight entertainment option, including movies, TV shows, music, podcasts, and games. You can enjoy these options on a flight with a personal screen. Which is specifically dependent on fare, class, and routes.

Lost and Found Desk 

If you lost any items on the plane, contact the airport authority’s lost and found departments. You just have to submit your lost item report and identity, like colour, brand, or size. It increases the chances of finding your lost item as soon as possible. Also, if your item was lost at a TSA checkpoint, contact the TSA’s lost and found. Once your item is found by the airline, they can contact you through your email or contact number. The lost items are stored securely in the lost and found for 30 days; after that, your lost item will be destroyed by the airline. So, you should keep updated about your lost belongings from the official website. 

Special Assistance

Passengers with mobility issues can submit their request online while booking their flight tickets at least 48 hours before their scheduled departure. So, the airline can arrange all the necessary facilities before you arrive at the airport. Although passengers can request wheelchair assistance for reduced mobility or elderly passengers, who cannot stand for a long time. Furthermore, airport assistance helps passengers navigate the airport, including check-in, security, and reaching the boarding gate. So, special needs passengers can travel comfortably like other passengers with NordStar Airlines. 

Pet travel 

AAQ NordStar Terminal allows passengers to bring their pets on the flight under some rules and regulations. Only small dogs and cats can travel in the cabin, or the pet must be 8 weeks old with a combined weight of under 22 lbs (10 kg). The pet must be inside the carrier at all times during the flight. Make sure the carrier is ventilated, leadproof, and has enough space to turn around. Also, Pets that exceed the weight limit to travel in the cabin can be transported in the cargo hold. The maximum weight for pets and carriers being transported in the hold is 70 lbs (32 kg). Pets traveling in this manner will be charged as excess baggage. Make sure to bring all the required documents, such as the pet’s health certificate, and the pet must be vaccinated. 

Unaccompanied minor 

Whether your child has traveled alone or this is their first time. The NordStar Airlines AAQ Terminal recommends talking with a solo minor about the trip and what to expect. The staff will guide your child from the moment he/she enter the airport until they board the flight. Also, the airlines recommend arriving at least 2 hours before the scheduled departure time of your child’s flight and speaking with a ticket counter agent. Children traveling alone can’t check in online or at the kiosk. You’ll need to fill out an unaccompanied minor form and any necessary Customs and Immigration documents for the day of departure. This form must remain with your child during their journey. At check-in, parents/guardians will also need to be there. Once your child is done with checking in, baggage, and security. Then the ticket agent will give you a security pass from the airport ticket counter so you can take your child to the boarding gate. So, you do not need to worry about your child because NordStar Terminal AAQ aims to minimize stress and anxiety for both the parents and their child.

List of all NordStar Airlines Terminals.

Anapa International Airport Map Location

Frequently Asked Quesations