Juneyao Air HAN Terminal – Noi Bai Airport

Are you planning a trip with Juneyao Airlines? If yes, then you should be aware of the airline’s terminals, services, and amenities, which make your journey more comfortable and stress-free. Juneyao Airlines uses Terminal 1 for its operations at Noi Bai Airport. You can take advantage of several services, including duty-free shopping, Wi-Fi access, lounges, and many more. This airport has helpful and friendly staff who take care of you at every step of check-in to boarding the flight. The main motive of the Juneyao Airlines HAN Terminal is to provide comfort for each passenger who is traveling with Juneyao Airlines.

Key Overview of Juneyao HAN Terminal

Juneyao Airlines HAN Arrival Terminal

Juneyao Airlines utilizes Terminal 1 for its arrival at the HAN airport. Arriving can be tiring for passengers, so passengers can relax in a comfortable seating area. Have some meals, and after that, passengers can follow the signs to their baggage carousel. Then, passengers need to go through immigration and customs. After that, passengers can exit the terminal. 

Juneyao Airlines HAN Departure Terminal

Juneyao Airlines utilizes Terminal 1 for its departures at the HAN airport. The departure process at an airport after arriving can be hectic, especially during peak hours, but with Juneyao Airlines, you don’t need to worry. The friendly staff are always there to help you every step. The first steps are to check in for your flight, drop off any checked luggage, and obtain your boarding pass. Then, proceed through the airport security checkpoint and find your designated gate. Once you find your boarding gate, you wait until the flight announcement. 

Services and Amenities Available at Juneyao Air HAN Terminal

Flight Reservation

Juneyao Airlines HAN Terminal provides several booking options, which include online booking, travel agencies, and booking at the airport. If you want to avoid the airport hustle, then you can book your flight tickets online through the official website of the airlines or a mobile app. It saves your valuable time and allows you to book your flight from your comfort zone. If you are not familiar with online booking, then you can book your flight tickets through a travel agency. Travel agents can handle the research, booking, and organization for you, saving you precious time and reducing the stress of planning a trip. 

Booking at the airport is also a great option, you can avoid online booking fees. It also provides the opportunity for personalized service, allowing you to speak directly with airline staff for immediate assistance and to resolve any issues. Additionally, airport ticket counters can offer flexibility for last-minute travelers, sometimes even when seats aren’t shown online. 

Check-in options 

HAN Juneyao Terminal provides a variety of check-in options, including online check-in, kiosk check-in, or check-in at the airport. You can choose according to your preference. Most travelers prefer online check-in. You can check in online through the official website of the airline. It gives comfort and saves a lot of time. You can check in 24 hours before your scheduled departure flight. Also, the kiosk machines can be a good option for people who prefer to check in independently without assistance. It allows you to check in for your flight using an automated kiosk at the airport, without waiting in line at the airline counter. You can also print your boarding pass, which is essential to board the flight. If you don’t want to check in online or at a kiosk, then you can reach the airport and do check-in at the airport counter. It allows you to confirm your flight, obtain a boarding pass, potentially select your seat, and check luggage to ensure a smooth and comfortable journey. 

Cancellation and Refund 

To cancel your Juneyao Airlines flight and request a refund, you generally need to contact Juneyao Airlines directly through their website or customer service. If you cancel your flight within 24 hours, and the flight is 7 days away, then you are eligible to get a full refund. It depends on whether your ticket is refundable or non-refundable. The non-refundable fare does not get a full refund, they get a refund only for taxes and fees. The money will go back to the way you made the payments. The airlines recommend you review the fare rules and policies of your ticket to understand any limitations or restrictions regarding cancellations and refunds. Additionally, if you booked your tickets through a third-party travel agent, you may need to contact them for assistance with cancellations and refunds. 

Lost and found desk 

If you lost any item on the flight, airport, security area, or parking area, then you do not have to be anxious. The airline has a dedicated lost and found department that can assist you in retrieving lost items. You simply submit your report to the lost and found desk in the airport. The experts will ask for some necessary information about your lost belongings, like colour, brand, or size. It increases the chances of finding your lost belongings as soon as possible. If the item is found, the staff will contact you to arrange for its return. You can come to the lost and found desk and collect it, or they may arrange for a different method of return. So be aware of your lost item because the airlines will store it for 30 days; after that, it will be destroyed by the airlines. 

In-flight Services 

HAN Juneyao Terminal serves In-flight services encompassing a range of amenities and assistance provided to you during a flight. These include –

• In-flight entertainment – You can access entertainment options like movies, TV shows, music, and games through seatback screens or mobile devices. 
• Meal and beverages – In-flight meals are a significant part of the in-flight service, with airlines offering various options depending on the flight length and class of travel. Refreshments like snacks, drinks, and hot beverages are also provided. You can prebook your in-flight meal according to your taste and reliability. 
• Wi-Fi facilities – The airlines allow you to access the in-flight Wi-Fi for streaming content, or you can attend meetings, communicate, or send emails.

Juneao Airlines’ in-flight services aim to make the flying experience as comfortable and enjoyable as possible for each traveler.

Special Assistance 

Juneyao Airlines provides special assistance services to passengers with disabilities, including wheelchair assistance, assistance through the terminal, and assistance with baggage handling. 

It’s recommended to request special assistance when booking their flight, or at least 48 hours before your flight. So the committed staff can make some necessary arrangements according to the passengers’ needs and comfort. The skilled staff will help passengers throughout the airport, including from the terminal entrance to the gate, through security, and onto the aircraft. Moreover, passengers can enjoy their journey stress-free with HAN Juneyao Terminal.

Pet Travel 

Juneyao Airlines HAN Terminal allows passengers to travel with their pets, but they have to follow some rules and regulations according to Juneyao Airlines’ pet travel policy. The airlines generally allow small dogs and cats in the cabin or as checked baggage, depending on their size and weight. Pets that exceed the cabin size or weight limits may be transported as checked baggage. It’s important to contact Juneyao Air or a travel agent to confirm the specific pet travel requirements and procedures for the passenger’s flight. Make sure that the passenger’s pet has a valid health certificate and other required documents that are essential to board the flight. Also, the pet must be inside the carrier at all times, which is leakproof, ventilated, and comfortable. 

Lounges Facilities 

Juneyao HAN Terminal has an airport lounge that takes you away from the hustle and bustle of the terminal. The lounges have relaxing seats and a quiet environment. It also has various services and amenities, including free Wi-Fi, complimentary snacks, juices for refreshment, and workstations. Shower facilities and charging points are also available in the lounges. You can pre-book lounge tickets while booking the flight tickets online through the official website of Juneyao Airlines. It gives you comfort and a stress-free travel experience.

List of all Juneyao Air Terminals.

Exact Map Location of Noi Bai Airport

Frequently Asked Questions :