Horizon Air operates at San Francisco International Airport (SFO) in Terminal 1 and offers its passengers high-quality service to make their trip as comfortable as possible. At the start of your journey, or when coming back home, Horizon Air’s check-in and boarding procedures make it easy to get started. Horizon Air SFO Terminal 1 offers the following facilities during your airport trip; you will find a variety of eateries, relaxation areas, and services. Horizon Air and Terminal 1 are two faces of a single company that creates a comfortable and seamless way of getting through one of the largest airports in the USA.
Brief Overview of Horizon Air at San Francisco International Airport – SFO Terminal
| Name of the Airport | San Francisco International Airport |
| Code of the Airport | SFO |
| Terminal Info | Terminal 1 |
| Contact Number | +1 650-821-8211 |
| Address | San Francisco, CA 94128, United States |
| Office Working Hours | 24 hours |
| Official Website | http://www.alaskaair.com/content/about-us/history/horizon-air-history |
| San Francisco International Airport Website | https://www.flysfo.com/ |
Visit the Horizon Air Terminal page for detailed information about Horizon Air’s operations and terminal locations.
San Francisco International Airport (SFO) Map
Where to Find Horizon Air at SFO
In case you are wondering where to find Horizon Air at SFO you will have to go to Terminal 1. Here’s what you need to know:
Check-In Counters
Check-in counters of Horizon Air are located in terminal one. You should be able to see signs guiding you to Horizon Air for your ticketing and checking-in of your luggage.
Baggage Claim
The baggage claim for checked baggage is located in Terminal 1, so claim your baggage after your flight. It should be noted that the carousel number of Horizon Air flights will be available at the monitors located in the baggage claim area.
Customer Service
For issues on their ticket, flight number changes, amongst others, they should visit the Horizon Air customer service center currently located in terminal 1.
Gates
They serve Horizon Air, and their departure gates are also in Terminal 1. You will have to look at the boarding passes or the information they have posted at the airport which will help you in identifying the gate number.
Everything that you need from the services of Horizon Air is well situated in Horizon Air SFO Terminal 1 in a way that will ease your movement and make your travel as enjoyable as possible.
SFO Airport: Horizon Air Baggage Services
Horizon Air operates baggage services at the San Francisco International Airport (SFO) in Terminal 1. Here’s what you need to know:
Baggage Check-In
Check-in is done at the Horizon Air check-in counters situated at Terminal 1 and in this terminal, baggage check-in is done too. Check your luggage here and you get your boarding pass here as well.
Baggage Claim
Upon arrival, claim your checked baggage at the baggage claim level of Terminal 1. Horizon Air flight numbers should also be located on monitors within the baggage claim area and passengers will need to look for the carousel number.
Lost or Delayed Baggage
In case of mishandled bags or delayed baggage, please visit Terminal 1 where there are Horizon Air baggage services. Whenever you have issues concerning your baggage, the staff will be happy to help you find it or sort you out.
Special Baggage Services
Oversized items or any other sports equipment can only be handled at the Horizon Air check-in counter in Terminal 1, or the baggage services desk.
These services help to guarantee that passengers of Horizon Air when they arrive at SFO meet all their baggage needs swiftly and efficiently.
SFO Airport and its rules and regulations regarding carry-on baggage
Baggage services for passengers to ensure that they are not inconvenienced during their travel at Horizon Air SFO Terminal. Here’s a brief overview:
Size and Weight Limits
The hand luggage must not exceed the dimensions of 43 x 16 x 33 cm (17 x 6 x 13 in)and may also be subject to a weight of 32 kg (70 lb).
Number of Items
Typically, passengers can bring one piece of hand luggage or carry-on and one personal item, such as a purse or a laptop bag, on board.
Liquids Policy
You should limit the amount of liquids to 100 ml per bottle, and all liquids must fit into a plastic zip-lock bag with a maximum capacity of one quart.
Prohibited Items
You cannot include pocket knives, scissors, other sharp items, sources of fire and ignition, or any other prohibited items in your carry-on baggage.
Security Screening
You must have every item taken into the aircraft’s interior go through security checks. Be prepared to remove laptops and, in some cases, liquids, as their containers may be X-rayed.
Special Considerations
When security staff are involved, inform them of any medical or disability-related items for proper handling.
Horizon Air Lounge Options at SFO Airport
Horizon Air passengers traveling through the San Francisco International Airport (SFO) can avail of the following lounges in Terminal 1:
American Airlines Admirals Club
The mobile hotline will be available at Three Intending, in Terminal 1 near Gate 21.
Description: The Admirals Club provides customers with free food and drinks, comfortable chairs, and business facilities. It is open to passengers of American Airlines and, therefore, Oneworld partners besides the clients who opted to purchase a day pass.
The Centurion Lounge
The restroom is located at terminal 1 near gate 55.
Description: The Centurion Lounge which is located at significant airports is only for the holders of the American Express platinum or the Centurion card and offers gourmet food, Wi-Fi, and a calm atmosphere. The lounge area includes a bar with a complete menu, soft seating, and showers.
Minute Suites
For the printing of their documents; passengers should locate the business center in Horizon Air SFO Terminal 1.
Description: Available Services include private suites for minutes of rest. All the suite plans are equipped with a daybed, a TV, and a work desk. For a fee, every passenger can rent a suite to have space for rest or work in conditions of minimal noise.
SFO Airport Lounges Directory
From the airport directory, Sometimes, one can get information on additional lounges which may be seasonal or temporary. One would wish to visit this directory for information on the latest policy on the use of the specific lounge and their availability.
Although Horizon Air does not use its lounge at SFO, these options allow passengers to have a comfortable and as much as possible convenient place to spend time waiting for the flight.
Services and Amenities Offered by Horizon Air SFO Terminal
As a regional affiliate of Alaska Airlines, Horizon Air offers services and products to customers traveling to San Francisco International Airport (SFO) focusing on Terminal 1. Here’s what you can expect:
Check-In Services
Check-in desks are in Terminal 1 specifically in the Horizon Air. Here you can make an early check-in for your flight, hand over your check-in luggage, and get help for your traveling.
Baggage Services
Lost baggage or delayed baggage support services for Horizon Air are provided at the baggage services desk in Terminal 1.
Customer Service
Customer service representatives of Horizon Air must access their service desks in Terminal 1 to address any issue, change tickets, and other issues that a customer may have with the airline.
Flight Information
The current Terminal 1 flight information display will display the flight schedule of the airplanes and their departures, and gates among other important flight information.
Special Assistance
Horizon Air also provides services to passengers with disabilities, whether they need assistance with mobility or something else. Book these services at the reception desk or via the service provider’s customer care service.
Wi-Fi Availability
The internet for social use is provided in Terminal 1 so that you can read first before flying.
Dining and Shopping
There are different dining and shopping facilities at Terminal 1, so you can have something to eat or even buy something in the shops before a flight.
These services and amenities make sure that the passengers of Horizon Air flying for SFO go through a streamlined and comfortable Terminal 1.
Some Additional Services
- Ticket Reservations
- Duty-Free Allowance
- First-Class Services
- Meet & Greet Services
- Frequent Flyer Program
- Visa Application
- Check-In Procedures
- Lounge Access
- Baggage Handling
- Economy Services
- Airport Wi-Fi
- Online Booking
- Flight Delays
- Airport Facilities
- OK-to-Board (OKTB)
- Lost Baggage Support
- In-Flight Meals
- Visa and Flight Details
- Arrival Visa
- In-Flight Connectivity
- Flight Cancellations
- Immigration Services
- Parking Options
Final Thoughts
Thus, Horizon Air ensures a convenient and problem-free service for travelers at the San Francisco International Airport, Terminal 1. Regardless of whether it is a check-in procedure or acquiring information from customer service, Horizon Air guarantees that travelers go through a smooth ride. Furthermore, additional services within the terminal, such as comfortable seating places for passengers, food outlets, and internet services in Horizon Air SFO Terminal make the journey great and comfortable. Thus, whether a traveler is coming or leaving, Horizon Air in cooperation with Terminal 1 ensures a seamless experience when one is flying. Horizon Air ensures that every experience is better with the product offering top-notch services, and easy-to-access amenities.
Frequently Asked Questions
Horizon Air operates from Terminal 1, in SFO.
Arrive at least two hours before your scheduled departure time.
There are charging stations available at the Horizon Air SFO Terminal.
The complimentary service is available at all terminals of San Francisco International Airport.
Yes, There are ATMs at the airport.
Smoking areas are available outside all terminal buildings before check-in and after arrival.
Yes, pets are accepted through Horizon Air, Check with their pet policy to get some rules and regulations organized.
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