Boutique Air Chicago O’Hare International Airport – ORD Terminal

To take a different experience and meet individual needs in Chicago O’Hare International Airport (ORD), it is better to choose Boutique Air in Terminal 3. Regional airline Boutique Air, known for its excellent services and luxurious aircraft experience, uses this standalone terminal. The Boutique Air ORD Terminal facilitates passenger arrivals without hassle or inconvenience. Located within the main airport area, the terminal is not remote. It looks impressive, with a tastefully minimalist and modern design. They include a front desk staff that is friendly and professional and who takes personal care in always making you comfortable.

This guide gives you a brief of the services and facilities offered at the Boutique Air Terminal at Chicago O’Hare and other useful information to help you in your tour at the terminal.

Quick Points to be Noted About Boutique Air ORD Terminal

Name of the Airport	Chicago O’Hare International Airport
Airport Code	ORD
Airport Address	10000 W O’Hare Ave, Chicago, IL 60666, United States
Contact Information	1 800-832-6352
Boutique Air ORD Terminal	Terminal 3
Arrival and Departure Terminal	Terminal 3
Official Website	www.boutiqueair.com
Instagram	www.instagram.com/boutiqueair
Detailed information about Boutique Air terminal locations and services	airportsterminalhub.com/airlines/boutique-air

Know About Boutique Air ORD Terminal

Boutique Air operates out of Terminal 3 at Chicago O’Hare International Airport (ORD). Passengers receive comfort, flexibility, and personalized services there. To add value to the passenger’s travel plans, Terminal 3 has many services such as multiplied check-in counters, nursing suites, play areas for children, charging points, and quality seating throughout the terminal.

Moreover, the terminal has a diversified offer of shops and restaurants that can offer passengers cuisines of the world, the necessary goods for the trip, or comfortable reclining armchairs at the Boarding Hall. Travelers can easily access transportation options at the terminal, including shuttles, car rentals, and taxis. These services conveniently connect passengers to the city.

Departure Information

Boutique Air operates its flights from terminal 3 of Chicago O’Hare International Airport coded as ORD. However, the Boutique Air ORD Terminal is opened two hours before the flight and closes an hour before the time of departure. This is because, after closing the ticket counters, passengers cannot have their baggage checked – in. Moreover, such passengers should report to the terminal and check in with Boutique Air staff at least 30 minutes before the takeoff time to have their documents scanned. Also, in order not to experience a lot of inconveniences during check-in and boarding, it is advisable to arrive at the airport earlier.

Arrival Information

Boutique Air check-in point is Terminal 3 of the O’Hare International Airport. The general operation of the terminal is normally during the transport period according to the flight schedule of Boutique Air. Airport check-in is possible from one hour to two hours before the flight is due to depart.

All passengers who have exercised the option of receiving their boarding passes through the Boutique Air app should get to the airport at least 30 minutes before the scheduled time of departure so they can check in at the kiosks with a member of the Boutique Air staff for passport validation. Also, for proper check-in and subsequent boarding of all passengers, it is highly advisable to arrive at the airport as early as possible.

Chicago O’Hare International Airport Map

Lost and Found Support for Boutique Air Passengers at ORD

When you have luggage left behind on your Boutique Air aircraft, you should immediately report the same to the Lost and Found desk at the Boutique Air ORD Terminal. At the counter, the personnel of the given airline will help you request your personal belongings back.

Report delayed or damaged baggage at the lost and found counter in Terminal 3 immediately after disembarking. Make sure to do so as soon as possible. In the case of delayed baggage, you will have to complete a form that is usually referred to as the delayed baggage form. So, the airline will give you a reference number for the particular complaint you make.

If your baggage has not reached you after five days of your arrival, then you are entitled to claim the cost of the daily needs required in terms of toiletries, underclothes, and two sets of clothes, if required. So, to claim this, you will need to provide the following:

1. Booking reference number or e-ticket number.
2. Documentation for any necessity which was bought throughout the treatment.
3. Information about the baggage such as the size, color, and brand.
4. Your name and the delivery address that you provide.

If, at the end of this period, Boutique Air has not found your baggage, it is considered lost. However, in this case, the contract claims by the passengers will include; a refund for the fee paid for the carry-on baggage and compensation for the lost belongings.

Essential Travel Services Provided by Boutique Air at ORD Terminal

Here’s a list of travel services available at the Boutique Air Terminal at Chicago O’Hare International Airport (Terminal 3):

Car Rental Booking

There is another service of renting a car through the ‘Boutique Car’ service where passengers are given choices such as sedan, SUV, crossover, economy, and luxury cars. However, it is possible to rent a car at Boutique Air through their car rental counter at Terminal 3 Arrival Hall.

Flight Check-In

The passengers can self-do the check-in at the airport. It is advisable to check in for one’s flight no later than two hours from the time of departure. However, the crew of the Boutique Air will continue to help passengers with check-in, printing of boarding passes, and even seating plans.

Redeem Miles

Customers with a United MileagePlus membership can use their points to earn a free reservation with Boutique Air. Redemption has to be made at the ‘Boutique Air counter’ at T3 no later than 120 minutes before the flight. Bear in mind that you will need to provide your MileagePlus membership number.

Change/Cancel Flight

A quiet difference to this is that Boutique Air allows passengers to change or cancel a flight before the scheduled time of departure. However, compared to many other similar services, there is no service fee for making changes to the booking; however, fare differences will apply. So, when the cancellation occurs at the airport level, the refunds may take 7-10 business days to be effectuated.

TSA Pre-Check

Having a TSA Pre-Check for faster security checks means that travelers flying with Boutique Air can save time on flying through Chicago O’Hare International Airport.

Unaccompanied Minor Travel

Unaccompanied minor service for children aged between 7 and 15 years is provided by Boutique Air. Moreover, these passengers are required to go to the check-in counter on the day of departure. In this regard, it will be as well to note that the airline does not impose a fee for this particular service.

Additional Facilities/Services at Boutique Air ORD Terminal

Nursery Rooms	Charging Stations	Dining Options	Airport Lounges	Shopping Stores
Kids Play Areas	Restaurants & Cafes	Public Transit	Special Assistance	Pet Relief Areas
ATMs	Retail Outlets	Accessible Transportation	Restrooms	Language Assistance
Duty-Free Allowance	Free Wi-Fi Access	Information Desks	Lost & Found Desk	Rental Cars
Wheelchair Assistance	Taxis and ride-shares	Military Meet and Greet Program	Accessible Parking	TTY/TDD Service

Know About Airport Lounges

Travelers at the Boutique Air Terminal at ORD have an opportunity to use airport lounges. For the guests to access the lounge services, they have to tender a day’s pass, annual pass, or pay at the door. Moreover, the Escape Lounge at O’Hare International Airport is located at Terminals 3, and 5 and is available to both domestic and international passengers.

Meanwhile, American Express Centurion and Delta SkyMiles Reserve Cardholders get premium priority access; guests can get free screwdrivers and Cosmos; free high-speed wireless internet; charging ports at every table; and other free cocktails. Additionally, flying is introduced as a luxurious service where travelers can enjoy comfort after check-in at the airport lounge. Below are the list of lounges available at Boutique Air ORD Terminal:

1. Delta Sky Club
2. Air France Lounge
3. Lufthansa Business Lounge
4. Wingtips Lounge

Final Thoughts

From security considerations of the passengers to first-time fliers or frequent flyers, there are various services available at the Boutique Air ORD Terminal. However, it would help ease the travelers’ experience. However, apart from the ordinary services, there are other services inclusive of car rental as well as unaccompanied minor travel to assist the passengers in their travel plans. In addition, by doing so, Boutique Air guarantees the provision of several services and convenience in traveling.

Frequently Asked Questions