Air France Lyon Saint Exupery Airport – LYS Terminal

When traveling with Air France, you must know all the information about it. The steps are tiresome, from the departure and arrival terminal to flight information, baggage policy, in-flight meals, connectivity and entertainment, and services for passengers with reduced mobility. This page provides valuable information on traveling to or from the Air France LYS Terminal to assist you. So, keep reading the information and gather all the necessary key facts.

Key Facts about Air France LYS Terminal

Airport Name	Lyon Saint Exupery Airport
Airport Address	69125 Colombier-Saugnieu, France
Airport Code	LYS
Arrival and Departure Terminal	Terminal 1
Official website	https://wwws.airfrance.fr/
Contact Number	+33 826 80 08 26
Operating Hours	24 Hours Everyday
Air France Social Media Accounts	Youtube: https://www.youtube.com/@airfrancefr  Facebook: https://www.facebook.com/airfrance  Twitter: https://twitter.com/airfrance  Instagram: https://www.instagram.com/airfrance/

Air France at Lyon Saint Exupery Airport Services and Amenities

At the Air France Lyon Saint Exupery Airport Terminal, passengers can avail themselves of the following services/amenities:

Booking Counters	Ticket Rescheduling
Web Check-in	Counter Check-in
Kiosk Check-in	Airport and In-Flight Wifi
Unaccompanied Minor Services	Travel with Pets or Animals
Baggage Allowance	Duty-free Allowance
Flight Information	Airport Lounges
Visa-related Information	Pet Relief Area
Missing Luggage	Immigration Services
First Class and Business Class Seats Enquiries	Economy Class Seat Enquiries
Privilege Club	Delayed Flights
Transit Information	Privilege Club
Seats Selection and Enquiries	Concierge Services
Airport Facilities	In-Flight Entertainment

Ticket Booking Service

Due to airline representatives’ help, it is possible to buy Air France tickets. Another way is also carry out the bookings through the official website of the airline or through the Air France LYS Terminal application.

Manage Booking

The “My Bookings” service available on the Air France LYS Terminal website or smartphone application allows passengers to view information about their bookings and modify it if necessary. Correspondingly adding or deleting related services to the flight. To support that with more detail, the Air France Lyon Saint Exupery Airport terminal is dedicated to managing the bookings.

Cancellation and Refund Policy

Tourists with tickets generated through the Air France LYS Terminal ticketing system can cancel their tickets and ask for a refund depending on the situation and the fare conditions. Passengers can contact the airline by calling the Lyon Saint Exupery Airport terminal or Air France customer service office.

Pet Travel Services

Air France LYS Terminal offers pet travel services according to its Pet Travel Policy:

Cats and dogs of up to 8 kg (17 lbs) including the weight of the container in which they are placed are allowed in the cabin. Animals starting at over 8 kg and up to 75 kg (165.3 lbs) of their body weight travel in the hold. However, dogs with push-in noses (flat/smooth/short/brachycephalic), Pugs, Boxers, Bulldogs, Shih Tzus, Persian, and Burmese cats are banned in the hold. Additionally, Air France has information on pet fees and all other regulations on pet travel.

Delayed, Lost, or Damaged Baggage

If you’ve lost your luggage, or your luggage is damaged due to some reason, there’s a counter for your help. For lost baggage, passengers can:

• Inform the Air France LYS Terminal baggage office at the airport without delay. 
• Fill out the Air France official website report within the next 48 hours of arrival.
• For damaged luggage, passengers should report the issue to the Air France baggage office or fill out the online form within 7 days of arrival, regarding specific information about handling delayed, lost, or damaged baggage, passengers should contact the Air France Lyon Saint Exupery Airport terminal office.

Check-in Desk

Check-in options available to Air France LYS Terminal passengers include: 

• Checking in online for those who will be flying from Lyon Saint Exupery Airport. 
• Passengers can check in online through the Air France web check-in which is open 24 hours and closes 60 minutes before the scheduled flight time. 
• Also, check-in at a self-service kiosk at the airport or the Air France desk up to an hour before the flight time.

Special Assistance Available at LYS Terminal

Special assistance services available on an Air France at LYS Terminal flight include mobility aids, elderly passengers and unaccompanied minors, travelers requiring medical assistance during the flight, and travelers requiring special diet meals. For any of these services to be provided, the passenger must fill out an online form and submit it to Air France at least 48 hours before the flight’s scheduled departure time.

Additional Services & Amenities at Lyon Saint Exupery Airport

Lyon Saint Exupery Airport offers a range of services and amenities to ensure a smooth and enjoyable experience for all travelers:

• Airport Information
• ATMs
• Baggage Storage
• Charging Stations
• Currency Exchange
• Ground Transportation
• Lounges
• Medical Office
• Nursing Suites
• Restrooms
• Service Animal & Pet Relief Areas
• Worship Spaces
• Dining Options
• Books & Magazines
• Convenience Stores
• Duty-Free Shops
• Electronics
• Fashion & Accessories
• Florist Services
• Gifts & Souvenirs
• Spirits & Wine
• Travel Essentials

Final Thoughts

So every inquiry you must have concerning Air France from Lyon Saint Exupery Airport Terminal is now addressed. However, if you still want to know more about it, you can get the details from the above guide and visit the official website. From booking information to check-in information, by reading the above guide you’ll get everything you need for a hassle-free air trip. Enjoy your journey with Air France LYS Terminal.

List of all Air France Terminals

Map Route Of LYS Airport

Frequently Asked Questions (FAQs)