Swoop YQM Terminal – Greater Moncton Roméo LeBlanc International Airport

Swoop is a Canadian ultra-low-cost airline operated by WestJet, known for offering affordable travel without compromising essential services. At Greater Moncton Roméo LeBlanc International Airport (YQM), Swoop flights operate from Terminal 1, providing travelers with a smooth and efficient airport experience. This guide is designed to give you clear and simple details about Swoop’s operations at YQM, helping you plan your trip with ease. Keep reading to learn everything you need to know about flying with Swoop YQM Terminal, from check-in to boarding.

Important Details Regarding Swoop terminal YQM 

What terminal is Swoop at YQM?

Swoop utilizes Terminal 1 as its operational terminal for both arrivals and departures. Whether you are arriving or departing, you will find quick check-in services, comfortable waiting areas, and hassle-free security procedures. The terminal also features a variety of useful amenities like dining options, duty-free shopping, and helpful information counters. These facilities ensure your time at the airport is pleasant and convenient. Swoop focuses on low fares and reliable service, making it a smart choice for budget-conscious flyers. 

Swoop YQM Arrival Terminal

Swoop flights arrive at Terminal 1 of Greater Moncton Roméo LeBlanc International Airport (YQM), where passengers are welcomed with helpful staff ready to assist at every step. Traveling can be both exciting and exhausting, so the terminal is designed to make your arrival as relaxing as possible. Once you step off the plane, you will find comfortable seating areas and calm lounges to help you unwind after your journey. From there, you can proceed to the baggage claim area to collect your luggage. After claiming your bags, passengers go through immigration and customs checks. Once these formalities are complete, you will exit the terminal where your friends or family can greet you. Terminal 1 aims to offer a smooth and stress-free arrival experience, helping you transition comfortably from air to ground travel.

Swoop YQM Departure Terminal

Swoop flights depart from Terminal 1 at Greater Moncton Roméo LeBlanc International Airport (YQM). Travelers find the departure process stressful, but flying with Swoop makes it much easier. The terminal has trained staff available to guide and assist you throughout your journey. The process is simple: first, check in for your flight. If you have already checked in online, you can head straight to the baggage drop-off area. After that, you will go through the security check. Once cleared, you can find your boarding gate and wait for your flight. Swoop and the terminal staff aim to make your departure smooth and worry-free.

Available Services at YQM Swoop terminal

Rather than getting overwhelmed by the rush of the terminal, relax and make the most of the reliable and welcoming services offered by Swoop. Here are some services you can enjoy at YQM Terminal.

Ticket Booking 

Swoop Terminal YQM offers different ways to book your tickets, so you can choose what works best for you and enjoy a comfortable experience.

• Online Booking: Book your tickets easily from home through the airline’s official website. You can change your flight dates, cancel flights, add baggage, and more, all from your own device.
• Travel Agency: Travel agents can help plan your trip based on what you like, suggesting hotels and activities. They also offer support throughout your journey.
• Booking at the Airport: If you prefer, you can buy tickets at the airport. This option is good if you are not used to booking online or want to pay with cash. Airport staff can help you directly.

Check-in Options 

At YQM Swoop Terminal, check-in is made easy with different options to fit your needs and help you start your trip smoothly.

• Online Check-in: The easiest way to check in is online, starting 48 hours before your flight. This helps you skip the lines and go straight to security, so you have more time to relax before your flight.
• Airport Check-in: If you prefer talking to staff or need help, you can check in at the airport counters. For international flights, arrive at least 3 hours early to have enough time.
• Kiosk Check-in: Use the self-service kiosks at the airport to avoid long lines. You can check in, choose your seat, and print your boarding pass quickly on your own.

Cancellation and Refund 

If you need to cancel your flight, the Swoop YQM terminal allows you to cancel your flight and request a refund. Here’s what you should know about refunds:

• Cancel within 24 hours of buying your ticket, and if your flight is more than 7 days away, you can get a full refund if your ticket is refundable.
• For non-refundable tickets, only taxes and extra fees can be refunded.
• If your flight is delayed or canceled, the airline will usually book you on the next available flight at no extra cost.
• Refund processing times vary depending on when you request the refund.
• Refunds are generally returned to the same payment method you used to buy the ticket.

Lost and Found Desk 

Lost or damaged luggage? Don’t worry! The Swoop Terminal YQM has a lost and found desk to help you.

• If you notice your luggage is missing or damaged, report it quickly at the lost and found desk.
• The sooner you report, the easier it is to find your items or handle your claim.
• Keep any proof, like photos or receipts, to support your claim.
• If you leave the terminal without reporting, you can still submit a claim online on the airline’s website and track it there.
• Make sure to give accurate contact details so the staff can reach you when your lost item is found.

Seat Upgradation Service

• Swoop offers passengers the option to upgrade their seats for a much more comfortable and enjoyable flight. Whether you want extra legroom, a preferred spot, or a higher class seat, upgrading makes a big difference, especially on longer journeys.
• Upgrading your seat when booking allows you to choose your preferred seat, giving you extra space and comfort. If you change your mind later, you can easily switch your seat online on Swoop’s website or at the YQM airport counter.
• On long flights, a better seat gives you more space to stretch and relax, making the journey feel less tiring. Upgraded seats also come with extras like priority boarding, better meal choices, and more attention from the flight crew.

All these benefits work together to make your travel experience smoother, more pleasant, and truly enjoyable from start to finish. 

Special Assistance 

Swoop YQM Terminal offers special assistance for passengers with mobility needs. The airline ensures full support for travelers who require extra help. 

• If you need assistance, like wheelchair access or medical support, be sure to inform the airline during booking or at least 48 hours before your flight. Letting them know in advance helps ensure availability and allows them to arrange all the necessary assistance for you on your boarding day.
• The airport has trained staff ready to assist and will guide you from check-in all the way to boarding.
• Special assistance passengers are often given priority boarding, allowing them to board the plane comfortably and without the rush of the general boarding process.
• Swoop Airlines ensures that the YQM terminal is equipped with accessible facilities such as ramps, elevators, and accessible restrooms to further assist passengers with mobility challenges.

This way, you can travel with peace of mind knowing that extra help is always available.

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