United Airlines NKG Terminal – Nanjing Lukou International Airport

At Nanjing Lukou International Airport, United Airlines uses Terminal 1 for all its flight arrivals and departures. It offers a broad range of amenities and services, you can explore different shops and enjoy various shopping options to refresh your mind. You can enjoy free Wi-Fi to remain associated with friends and family or make up for lost time with work with free Wi-Fi all through the terminal. Apart from this, you can make the airport experience memorable and enjoyable. Here you can travel with your furry friend with a lot of pet travel services. You can read the following information for more details. It will help in enhancing your travel experience with United Airlines.

Key Features for United Terminal NKG

Airport Name	Nanjing Lukou International Airport
Address	China, Jiangsu, Nanjing, Jiangning District, Yingbin Rd, 禄口街道南京禄口国际机场 邮政编码: 211113
City	Arlington
Airport Code	NKG
IATA Code	UA
ICAO Code	UAL
Working Hours	Daily 24 Hours
United Airlines NKG Terminal	Terminal 1
United Airlines NKG Arrival Terminal	Terminal 1
United Airlines NKG Departure Terminal	Terminal 1
Contact Number	NA
Official Website	www.united.com
Facebook	www.facebook.com/United
Instagram	www.instagram.com/united
YouTube	www.youtube.com/united
Twitter	twitter.com/united

United Airlines NKG Arrival Terminal

United Airlines at Nanjing Lukou International Airport arrives in Terminal 1. Passengers who are arriving at United Terminal NKG can find premium amenities, including free food and drinks, Wi-Fi, and digital magazines. In addition to the lounge, the terminal offers general amenities like charging stations, free Wi-Fi, an Interfaith Chapel, and various restaurants and shops. It provides direct access to the Metro Rail public transportation system, allowing passengers to easily connect to the car rental facilities. Additionally, It offers direct access to Parking, which is convenient for passengers who are meeting or picking up travelers. It also has multiple security checkpoints and a TSA pre-check, potentially reducing wait times. 

United Airlines NKG Departure Terminal

United Airlines at Nanjing Lukou International Airport undertakes its departure in Terminal 1. Traveling can be so stressful and hectic. To reduce your stress, you can take advantage of services and amenities provided by United Terminal NKG. Refresh and recharge in the changing rooms before your flight. It has restroom and lounge facilities for your comfort and rest. Passengers should arrive 2 hours before the scheduled departure time for domestic flights, and 3 hours before the scheduled departure time for international flights. 

Service And Amenities Provided by United Airlines NKG Terminal

The United Airlines at Nanjing Lukou International Airport offers a wide range of flight related services and amenities. Passengers can avail themselves of these amenities and services on request:

Baggage Allowance	Easy Check-in
Ticket Booking	Ticket Cancellation
Airport Transfers	Self-service Kiosk
Duty-free Shopping	In-flight Services
Airport Wi-Fi	Missing/Delayed/Lost Luggage
Airport Lounges Facilities	Unaccompanied Minor Service
Flight Information and Status Display	Delayed/Canceled Flights
Pet Relief Area	Boarding Class Enquiries
Parking Facilities	Car Rental Facilities
Medical Service	Transportation
Special Assistance Services	Mileage Plus
Banks and ATMs	Pet Travel Services
Security Screening	Lost and Found Desk
Seat Selection	Food and Drinks

Booking Options

United Airlines provides several options to book your flight including online booking and at the airport counter. Travelers can make flight bookings through the United Airlines website or mobile applications. The passenger who might need help to make reservations can request help from the crew on duty at the office of United Terminal NKG. Passengers can book online anytime, anywhere, which saves their time and effort.  Online booking is ordinarily faster and more productive than conventional techniques, saving you valuable and precious time. You can avoid delays in the airport by booking your flight online.  You are able to make changes to their bookings or customize their flight by adding or removing flight-related amenities and services. 

You can access and deal with your flights 24/7, from any device with an online service. No more sitting tight for travel service hours or waiting on the telephone. From online you can choose your special seat according to your comfort. In online booking, you can find the best deals and offers that suit your needs and budget. If you planned a trip at the last minute, booking from the airport’s ticket counter will be the best option for you. Bring your required documents and information to book your flight without any difficulty. Their friendly staff will assist you in booking a ticket on your behalf. 

Cancellation And Refund 

Want to cancel a flight because of some emergency? No problem, The United Airlines NKG Terminal office helps facilitate requests for cancellations and refunds only for tickets directly issued by United Airlines official websites, not by third parties. Ticket cancellations and refunds depend on the airline’s fare class rules and policies. The specific refund or credit you receive will depend on the type of ticket you purchased and how much of the ticket has been used.

• If your flight is delayed or canceled, you may be eligible for a refund.
• If your flight is delayed and you choose not to travel, you can request a full refund to your original payment method.
• If you paid for services like preferred seating or inflight Wi-Fi and didn’t receive them, you can get a refund for those services.
• If your flight is significantly delayed and you decline the alternative travel arrangements they offer, you’re entitled to a refund. 
• If you accept rebooking options, like traveling on a delayed or rescheduled flight, you won’t be entitled to a refund.

For any issue regarding the cancellation and refund policy, you can read all the details on the airline’s official website or interact with the crew available at the airport.

Check-in Options

NKG United Terminal provides you with several check-in options to make your travel experience as smooth as possible. Choose your advantageous check-in options for a faster and more relaxing experience. They offer Online check-in (Web check-in), Mobile check-in, Voice check-in, Auto check-in, Curbside check-in at the airport, Self-service kiosk check-in at the airport, and Ticket counter check-in at the airport. You can choose any option according to your comfort. The most recommended option is online check-in. Online check-in allows you to complete the process from the comfort of your office or home, saving time and avoiding potential long lines at the airport. For a more comfortable journey, you can choose your preferred seats during online check-in. Online check-in provides your digital boarding pass, which can be displayed on your smartphone. Online check-in can reduce the stress associated with airport procedures. It reduces physical interaction and contact points, making it a safer and more hygienic option.

If you are not able to check in online because of any difficulty, you can check in at the airport check-in counter at the last minute of your flight. During check-in at the Airport check-in counter, you can request special accommodations, like assisting passengers with disabilities, which requires information to be recorded at the check-in desk. You can take the help of the staff available to help you at the airport check-in counters. They will assist until your check-in.

Baggage Allowance Policy

The Baggage allowance policy depends on your cabin, fare class, and status. United Economy and  Premium Economy passengers are allowed to carry one bag weighing 23 kg. Business and First Class passengers are allowed two and three bags weighing 32 kg. Exceeding weight can charge an extra fee. If you book in advance, you may receive discounts or additional free baggage.

Generally, passengers are allowed one checked bag for free in Economy, and the first bag is free for those flying Premium Economy. For more detailed information, you can visit its official website, which will help you to solve your queries about baggage allowance.

In-flight Services

• In-flight Entertainments:- United Airlines offers a variety of in-flight entertainment options, including seatback entertainment systems and the ability to use personal devices for entertainment. They also offer TV with live TV channels. These screens offer movies, TV shows, games, and flight information with Bluetooth connectivity, allowing passengers to use wireless headphones. United Terminal NKG  also provides a connection to Wi-Fi for streaming and browsing on flights and to get connected with your loved ones. You can have magazines and books to read on your flight to not get bored while traveling.
• In-flight Meals:- They offer Non-alcoholic beverages such as coffee, tea, soft drinks, and juice that are free and accessible. Alcoholic beverages can be purchased by the passengers. Wine and beer are free in the Economy classes on long-haul international flights, with liquor available for purchase. In United Premium Plus, all alcoholic drinks are complimentary. Regarding food, from a pack of delicious candy to a glass of premium wine, there’s something on the menu for everyone to enjoy. It offers complimentary snacks, salad with dressing, ice cream, and a hot pre-arrival meal.

Lost And Find Desk

Have you lost your item at the airport or other areas during your trip? Don’t panic. You can recover your lost item with a lost and found desk. The first step is to report the missing item to the airport. This can typically be done at the Airports Lost and Found Counters. The staff present at the counters will help you with their best to find your lost belongings as soon as possible.

Food Options

NKG United Terminal offers a wide variety of food choices for all tastes. For your post-security options, you can have Breakfast including, Coffee, burgers, chicken sandwiches, nuggets, and Gourmet sandwiches. You can have Full-service sushi and cuisine, wines, and Fresh seafood for your casual dining bars.

Special Assistance

United Airlines is required to provide assistance to passengers with disabilities, including wheelchair assistance to make your journey effortless, security checkpoints, and boarding areas at Nanjing Lukou International Airport. Passengers who are physically impaired or mobility impaired can access these services. Passengers are advised to book these services in advance, so they will not face any difficulty during their flight. Get assistance for special needs to ensure a stress-free journey. 

Cash and Currency Exchange

At United Airlines NKG Terminal, currency exchange is available for passengers who want to exchange their currency with another country’s currency with low fees and fair exchange rates. It will help you with investments, in exchange of goods and services, and financial transactions.

List of All United Airlines Terminals.

United Airlines Terminal Nanjing Lukou International Airport

Frequently Asked Questions (FAQS)