Passengers get some feelings of uncertainty, anxiety, and queries when traveling. From which terminal any specific flight departs, to whether their carry-on luggage allowance will meet the standards, or if it takes too long to check in at the airport. To alleviate these concerns, this guide has been developed to guide travelers who will be flying within the upcoming months to and from the British Airways MSY Terminal. Also included is the vital contact information in case a person needs to contact the airline. Read the below handbook and gather the information provided.
Quick Facts About British Airways MSY Terminal
| Airport Name | Louis Armstrong New Orleans Airport |
| Address | 1 Terminal Dr, Kenner, LA 70062, United States |
| Airport Code | MSY |
| Sao Paulo Guarulhos International Airport Contact Number | +1 504-303-7500 |
| British Airways GRU Terminal | Terminal 3 |
| Official Working Hours | 24Hours |
| British Airways Official Website | https://www.britishairways.com/ |
| YouTube Handle | https://www.youtube.com/@BritishAirways |
| Facebook Handle | https://www.facebook.com/britishairways |
| Twitter Handle | https://twitter.com/British_Airways |
Services Provided at British Airways MSY Terminal
| Flight Ticket Booking and Cancellation | First Class and Business Class Seats Enquiries | Airport Counter Check-in |
| Web / Online Check-in | Visa-related Information | Airport and In-Flight Wifi |
| Kiosk Check-in | Flight Information | Travel with Pets or Animals |
| Unaccompanied Minor | Baggage Allowance | Economy Class Seat Enquiries |
Services Explained at MSY Terminal
Passengers who need to make their travel smooth can check out the explained services at the British Airways MSY Terminal. So, have a look at the below services:
Flight Booking
Sometimes it feels quite daunting to book a flight. However, if anyone requires any help then the British Airways MSY Terminal representatives team is always there to assist. Those tourists can report the requirements and expectations, and reps will try to fulfill all the expectations and prepare a corresponding schedule.
Manage Booking
British Airways customers can easily self-serve through the website or the British Airways mobile application. However, if you experience any problems while editing or modifying your booking or the services and additional facilities you need, feel free to contact the British Airways team present at Louis Armstrong New Orleans Airport.
Baggage Allowance
Baggage allowances are free for British Airways. However, they allow each passenger to carry some restricted baggage in hand and check in some other quantity of baggage according to the ticket/fare type. So, to be on the safe side, a traveler is advised to check the airline’s policy on the cabin baggage weight and dimension besides the checked-in baggage weight and dimension.
Cancellation and Refund Policy
Refund or canceling the ticket is subject to fare rules and policy provided by British Airways. However, passengers who wish to cancel a ticket or get a refund are welcome to visit the British Airways MSY Terminal office.
Pet Travel Services
For passengers who intend to travel with their pets, British Airways offers pet travel services. However, pets of any kind and persons with a disability accompanied by service dogs can bring them in for the airline provided that it is pet policy. So, for more information on the costs and other pet travel concerns, please get in contact with the team located at the British Airways MSY Terminal office.
Delayed, lost, or damaged baggage
Passengers should inform the officials at the destination airport when they discover their luggage is lost, delayed, or damaged as soon as they realize it. The British Airways team does its best to search and return lost/delayed baggage to the owners within 3 days.
Web Check-in
Frequently traveling passengers have the option of online check-in which is accessible through the British Airways website and the British Airways mobile application. Adopted by the fact, passengers can also check-in personally at British Airways
MSY terminal airport check-in counter.
In-flight Wi-fi
Currently, the British Airways fleet has only some aircraft equipped with WIFI service. Through the British Airways website, the passenger can choose one of the many available wi-fi packages to access the internet for the length of the flight. However, Wi-fi packages start from £1.99, as to which package would be suitable check on the British Airways website.
Special Assistance Services
In some conditions, passengers are able to use the special services that are provided by British Airways. If a passenger wants to avail one or more of these special assistance services he/she must send a request not later than 48 hours before the time of the intended flight.
Airport Lounges or Rest Zones
British Airlines flyers may access the airport lounge at Louis Armstrong New Orleans Airport or any of the OneWorld airport lounges.
Car parking at Louis Armstrong New Orleans Airport
Travelers at Louis Armstrong New Orleans Airport can choose from a variety of parking options to suit their needs:
- Short Stay Parking
- Long Stay Parking
- Business Parking
- Meet & Greet Parking
- POD Parking (T5)
- Valet Parking
All options offer the kind of mobility that is helpful depending on how long one plans to stay and the purpose of the visit.
Airport Ambassadors
The British Airways Airport Ambassadors are strategically located all over the terminal to ensure they offer every help to the travelers. However, these professionals are always in place and willing to provide information regarding the available facilities, services, and all sorts of amenities in the airport. They can also assist in the movement around the terminal so that the passengers do not feel lost at any one time.
Resting Zones
Passengers traveling with British Airways flying out from Louis Armstrong New Orleans Airport are privileged with special resting areas. However, they help cater to passengers who may have long waiting times or are in transit and require somewhere to lay their weary heads.
Final Words
British Airways uses Terminal 1 to make every passenger’s trip convenient and comfortable. However, the terminal has diverse amenities, especially, food services and shops. So the travelers leave with nothing to desire as they await their flights. As to the terminal itself, it is well-designed, accessible, and easy to find your bearings. That is something to do with British Airways. As for the passengers who are flying with British Airways, but on the same route from other cities or countries, there will be no problem finding out what terminal to look for since the airline has an international directory of terminal locations.
List of all British Airways Terminals
Map Route Of MSY Airport
Frequently Asked Questions (FAQs)
In its operation, British Airways uses MSY Terminal 1 at Louis Armstrong New Orleans Airport.
Currency exchange services are in each terminal. Look at the airport map for locations.
Yes, passengers can transfer between terminals using the light rail shuttle service. Which connects terminals, parking lots, and the RER and TGV train stations.
Yes, but check your airline’s pet policy and ensure you have a carrier.
Yes, ATMs are available in all terminals where you can withdraw money from.
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