When traveling with Air France, you must know all the information about it. The steps are tiresome, from the departure and arrival terminal to flight information, baggage policy, in-flight meals, connectivity and entertainment, and services for passengers with reduced mobility. This page provides valuable information on traveling to or from the Air France AMS Terminal to assist you. So, keep reading the information and gather all the necessary key facts.
Key Facts about Air France AMS Terminal
| Airport Name | Amsterdam Airport Schiphol |
| Airport Address | 1118 CP Schiphol, Netherlands |
| Airport Code | AMS |
| Arrival and Departure Terminal | Terminal 1 |
| Official website | https://wwws.airfrance.fr/ |
| Contact Number | +31207940800 |
| Operating Hours | 24 Hours Everyday |
| Air France Social Media Accounts | Youtube: https://www.youtube.com/@airfrancefr Facebook: https://www.facebook.com/airfrance Twitter: https://twitter.com/airfrance Instagram: https://www.instagram.com/airfrance/ |
Air France at Amsterdam Airport Schiphol Services and Amenities
At the Air France Amsterdam Airport Schiphol Terminal, passengers can avail themselves of the following services/amenities:
| Booking Counters | Ticket Rescheduling |
| Web Check-in | Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor Services | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| First Class and Business Class Seats Enquiries | Economy Class Seat Enquiries |
| Privilege Club | Delayed Flights |
| Transit Information | Privilege Club |
| Seats Selection and Enquiries | Concierge Services |
| Airport Facilities | In-Flight Entertainment |
Ticket Booking Service
Due to airline representatives’ help, it is possible to buy Air France tickets. Another way is also carry out the bookings through the official website of the airline or through the Air France AMS Terminal application.
Manage Booking
The “My Bookings” service available on the Air France AMS Terminal website or smartphone application allows passengers to view information about their bookings and modify it if necessary. Correspondingly adding or deleting related services to the flight. To support that with more detail, the Air France Amsterdam Airport Schiphol terminal is dedicated to managing the bookings.
Cancellation and Refund Policy
Tourists with tickets generated through the Air France AMS Terminal ticketing system can cancel their tickets and ask for a refund depending on the situation and the fare conditions. Passengers can contact the airline by calling the Amsterdam Airport Schiphol terminal or Air France customer service office.
Pet Travel Services
Air France AMS Terminal offers pet travel services according to its Pet Travel Policy:
Cats and dogs of up to 8 kg (17 lbs) including the weight of the container in which they are placed are allowed in the cabin. Animals starting at over 8 kg and up to 75 kg (165.3 lbs) of their body weight travel in the hold. However, dogs with push-in noses (flat/smooth/short/brachycephalic), Pugs, Boxers, Bulldogs, Shih Tzus, Persian, and Burmese cats are banned in the hold. Additionally, Air France has information on pet fees and all other regulations on pet travel.
Delayed, Lost, or Damaged Baggage
If you’ve lost your luggage, or your luggage is damaged due to some reason, there’s a counter for your help. For lost baggage, passengers can:
- Inform the Air France AMS Terminal baggage office at the airport without delay.
- Fill out the Air France official website report within the next 48 hours of arrival.
- For damaged luggage, passengers should report the issue to the Air France baggage office or fill out the online form within 7 days of arrival, regarding specific information about handling delayed, lost, or damaged baggage, passengers should contact the Air France Amsterdam Airport Schiphol terminal office.
Check-in Desk
Check-in options available to Air France AMS Terminal passengers include:
- Checking in online for those who will be flying from Amsterdam Airport Schiphol.
- Passengers can check in online through the Air France web check-in which is open 24 hours and closes 60 minutes before the scheduled flight time.
- Also, check-in at a self-service kiosk at the airport or the Air France desk up to an hour before the flight time.
Special Assistance Available at AMS Terminal
Special assistance services available on an Air France at AMS Terminal flight include mobility aids, elderly passengers and unaccompanied minors, travelers requiring medical assistance during the flight, and travelers requiring special diet meals. For any of these services to be provided, the passenger must fill out an online form and submit it to Air France at least 48 hours before the flight’s scheduled departure time.
Additional Services & Amenities at Amsterdam Airport Schiphol
Amsterdam Airport Schiphol offers a range of services and amenities to ensure a smooth and enjoyable experience for all travelers:
- Airport Information
- ATMs
- Baggage Storage
- Charging Stations
- Currency Exchange
- Ground Transportation
- Lounges
- Medical Office
- Nursing Suites
- Restrooms
- Service Animal & Pet Relief Areas
- Worship Spaces
- Dining Options
- Books & Magazines
- Convenience Stores
- Duty-Free Shops
- Electronics
- Fashion & Accessories
- Florist Services
- Gifts & Souvenirs
- Spirits & Wine
- Travel Essentials
Final Thoughts
So every inquiry you must have concerning Air France from Amsterdam Airport Schiphol Terminal is now addressed. However, if you still want to know more about it, you can get the details from the above guide and visit the official website. From booking information to check-in information, by reading the above guide you’ll get everything you need for a hassle-free air trip. Enjoy your journey with Air France AMS Terminal.
List of all Air France Terminals
Map Route Of AMS Airport
Frequently Asked Questions (FAQs)
Air France flights use AMS Terminal 1 at Amsterdam Airport Schiphol.
Passengers must know that international flights arrive at both the main terminals at AMS. For better insight, they must use their boarding passes to ensure which terminal they are supposed to land at.
Yes. Air France flights take off for Paris–Charles de Gaulle from Amsterdam Airport Schiphol.
International travelers should try to reach the airport at least 3-4 hours before the scheduled departure time. At some airports they may also need to visit much sooner, hence it is better to confirm with the air carrier regarding the same.
Travelers can use Free shuttle buses to navigate the AMS terminals. Other than that, there are rental car companies just outside and within the periphery of the Airport.
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