Turkish Airlines is a globally renowned carrier. It mainly aims to offer exceptional services at Turkish Airlines Ankara Esenboga International Airport ESB Terminal. In addition, Turkish Airlines also aims to ensure a seamless traveling experience for both domestic and international passengers. It also aims to cater for passengers as a center in the region. Ankara Esenboga International Airport provides travelers with convenient access to Turkey’s historical and cultural treasures.
Turkish Airlines ESB Terminal prioritizes the comfort and safety of the passengers by offering a range of amenities, including modern facilities, financial services, and efficient transportation options. No matter whether you’re flying for business or leisure, Turkish Airlines at Ankara Esenboga International Airport ensures a smooth journey from start to finish, reflecting its commitment to high-quality service and customer satisfaction.
| Airport Address | Balıkhisar Mh., Özal Bulvarı, Akyurt/Ankara, Türkiye |
| Airport Code | ESB |
| Operating Terminal | Terminal 2 |
| Arrival Terminal | Terminal 2 |
| Departure Terminal | Terminal 2 |
| IATA Code | TK |
| ICAO Code | THY |
| Working Hours | 24 Hours |
| Contact Number | +903125904000 |
| Official Site | https://www.turkishairlines.com/ |
| Youtube | https://www.youtube.com/@TurkishAirlines |
| https://www.facebook.com/TurkishAirlines/ | |
| https://x.com/TurkishAirlines | |
| https://www.instagram.com/turkishairlines/ |
Services Provided at Turkish Airlines a Ankara Esenboga International Airport
Turkish Airlines ESB Terminal is widely known for offering a variety of services to enhance the overall experience of passengers. The services mainly aim to provide complete comfort to customers. The details related to the services and facilities primarily include the following:
Check-in and Baggage Services at Turkish Airlines a Ankara Esenboga International Airport
Check-in Counters- Special Check-in spots are specifically made for the passengers to simplify the process. The passengers are also provided with the facility of online check-in wherein they can easily book the ticket using the official site of the airline or may also refer to the mobile application.
Self-Service Kiosks: For passengers who don’t prefer booking tickets online, the facility of self-service kiosks is also made available. With the help of the self-service kiosks, passengers can easily get their boarding passes printed.
Baggage Drop: Once the passengers have successfully checked in, they can drop off their luggage as per their needs.
Baggage Assistance: The ground staff is always available to assist the customers with the best services.
Lounge Service at Turkish Airlines a Ankara Esenboga International Airport
Relaxation Lounge: The travelers can easily access the relaxing lounge area for a comfortable seating experience before boarding their flight.
Business Class Lounge: The Business class passengers of Turkish Airlines or the ones with elite membership get access to the business class lounges of Turkish Airlines. In addition, services like internet access, comfortable seating areas and eatables are also provided.
Dining Options at Turkish Airlines a Ankara Esenboga International Airport
- Cafes: There are a variety of cafes available at the Turkish Airlines ESB Terminal. Passengers can easily get quick snacks from the cafes as per their choices.
- Restaurants: The Turkish Airlines ESB Terminal offers the facility of multiple restaurants for customers looking for a proper sit-down meal.
- Vending Machines: If in case the passengers are looking for any sort of immediate refreshment they can easily find the facility of vending machines that are placed at the terminal itself.
Retail and Duty-Free Shopping at Turkish Airlines a Ankara Esenboga International Airport
- Duty-Free Stores: The passengers are also provided with the facility of shopping at the terminal itself. The offered products mainly include cosmetics items, perfumes, body mist and other luxury products. Also, the offered products will be free of additional taxes.
- Retail Outlets: The passengers are provided with a variety of retail shops at the terminal itself from where they can buy a variety of products as per their needs.
Connectivity and Business Services at Turkish Airlines a Ankara Esenboga International Airport
- Wi-Fi: The Turkish Airline ESB Terminal offers a variety of high-speed wi-fo providers throughout the terminal. This helps to keep the passengers updated and enjoy their traveling time without getting bored.
- Charging Stations: Multiple charging stations are made available for the passengers throughout the airport.
Assistance and Family Services at Turkish Airlines a Ankara Esenboga International Airport
Here are two points for Assistance and Family Services provided by Turkish Airlines at Ankara Esenboga International Airport:
Special Assistance for Passengers with Reduced Mobility: Turkish Airlines ESB Terminal offers dedicated support for passengers with reduced mobility, ensuring a smooth and comfortable experience. Assistance includes wheelchair services, priority boarding, and help throughout the check-in and boarding process.
Family Services: Turkish Airlines also provides family-friendly services, which mainly include priority boarding for families with young kids, complimentary baby strollers at the airport, and others. Additionally, staff are available to assist with any needs families may have during their journey.
Financial Services at Turkish Airlines a Ankara Esenboga International Airport
ATM Facility and Currency Exchange: Turkish Airlines ESB Terminal also offers ATM services. It also aims to allow Turkish Airlines passengers to withdraw local currency or access financial services before their flights. This ensures convenient access to funds for domestic and international travelers.
Information Desk and Lost & Found Services: The information desk of the airport assists Turkish Airlines passengers with various queries. It also includes multiple financial inquiries such as refunds, ticketing, or compensation procedures.
Refund and Compensation Assistance: In case of flight cancellations or delays, Turkish Airlines provides financial assistance through refund processing and compensation claims, ensuring that passengers are fairly compensated by the airline’s policies.
Health and Safety Measures at Turkish Airlines a Ankara Esenboga International Airport
Enhanced Cleaning and Sanitization: Turkish Airlines ensures that all areas of the Ankara Esenboga International Airport terminal and aircraft are thoroughly cleaned and sanitized properly. It also aims to focus on high-touch surfaces like check-in counters, seating areas, and boarding gates.
Safety Protocols and Social Distancing: Turkish Airlines adheres to strict health protocols, which mainly include mandatory mask-wearing for passengers and crew, temperature checks at the airport, and enforcing social distancing during check-in, boarding, and disembarkation processes.
Parking and Transportation Services at Turkish Airlines a Ankara Esenboga International Airport
Convenient Parking Facilities: Ankara Esenboga International Airport is also known for offering well-maintained parking options for Turkish Airlines passengers. It mainly includes a short-term and long-term parking space. The parking lots are located close to the terminal, providing easy access for travelers.
Airport Shuttle and Public Transportation: Turkish Airlines ESB Terminal passengers can conveniently access public transportation options such as buses and taxis from the airport to nearby destinations. Additionally, airport shuttle services are also available which offer reliable and affordable transportation to and from the terminal, ensuring a seamless travel experience.
Additional Services Offered at Turkish Airlines a Ankara Esenboga International Airport
- Currency Exchange
- Airport Lounges
- Restaurants and Cafes
- Meeting Rooms
- Handicap Services
- Play Area for Children
- Airport Hotels
- Internet Connections
- Rest Zones
- Baggage Storage Area
- Charging Stations for Electronic Devices
- ATMs/ Cash Machines
- Duty-Free and Shopping
- Food and Drinks Options
- Tax Refund
- Airport Transportation
- Flight Booking
- Flight Cancellation
- Change Flight
- Check-in
- Seat Upgrade
- Seat Selection
- TSA Precheck
- Lost and Found
- Baggage Services
- Food Services
Conclusion
Turkish Airlines’ operations at Ankara Esenboga International Airport (ESB) Terminal provide passengers with a seamless and comfortable travel experience. From efficient check-in and boarding processes to its renowned in-flight service, Turkish Airlines ESB Terminal continues to uphold its reputation as one of the world’s leading airlines. As Ankara Esenboga International Airport grows in significance, Turkish Airlines remains committed to offering high-quality service and expanding its reach to meet the needs of its passengers. Whether you’re flying for business or leisure, Turkish Airlines at Ankara Esenboga International Airport ensures that your journey begins and ends on a positive note.
List of all Turkish Airlines Terminals.
Map Route Of ESB Airport
Frequently Asked Questions (FAQs)
Turkish Airlines manages its arrivals and departures from the terminal 2 at ESB Airport.
Check-in for Turkish Airlines begins three hours before the departure inside the airport counter. Make sure to be there at least four hours before the flight.
Yes. You can request a wheelchair from the officials at the airport a few days before the departure.
Yes. You can take a taxi, car, bus, or public transport from the arrivals terminal to get to the city.
Yes. You can stay overnight at Ankara Esenboga International Airport in the waiting area in case you have a late-night flight or if you are dealing with a delay.
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